Campus IT

Documentation for services used primarily by departmental IT professionals at UGA.

Categories (18)

Boyd Data Center Hosting

At the Boyd Data Center, EITS provides a central, secure, standards-based and monitored area for hosting critical departmental computing equipment on a cost-recovery basis.
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Microsoft Volume Licensing

EITS offers volume licensing for Microsoft products for departments through our cost recovery program.
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Cable TV

University Cablevision is UGA's on-campus cable TV service provider, available in the lobbies and common areas of University Housing residence halls, the Tate Student Center and other University buildings, as well as all Georgia Center hotel rooms.
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Consulting Services

EITS offers consulting support to other units on a cost-recovery basis.
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Windows System Update Service

Windows System Update Service (WSUS) is a service that downloads application and operating system updates from Microsoft to a local storage site, a WSUS server.
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Desktop Support Services

EITS can provide basic computer maintenance of the client departmental desktop or notebook computers located in the offices and labs of faculty, staff, employees, or students on a cost-recovery basis
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Lab Support and Equipment

EITS can provide support for departmental computer labs on a cost recovery basis.
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Microsoft Intune

Intune is Microsoft’s cloud-based endpoint management solution, available to all UGA departments free of charge.
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Centralized WordPress Hosting

WordPress Hosting is UGA’s new centralized cost-based web hosting platform affiliated with many UGA colleges and units.
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Remote Desktop Image Management

Remote Desktop Image Management support includes providing your department with a custom standard software set, deploying this image to your workstations, as well as providing patch management for software updates.
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Identity Management and SSO

Information about managing identity data at UGA and UGA's single-sign on solutions for applications.
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Remote Support Portal

EITS will provide a client with a hosted remote support portal for assisting end users. This service allows for remote troubleshooting and diagnosis of some operating systems.
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Amazon Web Services (AWS)

Amazon Web Services (AWS) provides various services related to networking, cloud computing, software, storage and more. Departments and units at the University of Georgia may purchase Amazon Web Services (AWS) through the standard procurement process in UGAMart.
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Secure Virtual Desktop Services

For University of Georgia faculty and staff who have a need to work with restricted information (SSN, HIPPA data, credit card data), EITS offers a secure virtual desktop instance that can be used to access and work with these data in a secure manner. This service is specifically designed to comply with applicable laws, policies, and guidelines provided to campus by our external partners.
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TeamDynamix

TeamDynamix is a cloud-based project and portfolio management platform that offers IT service management, project management, and business process automation features.
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Virtual Server Services

For University of Georgia faculty and staff who have a need to run a server but do not have appropriate resources to maintain a physical server, EITS offers a virtual server hosting service. This service can be customized to comply with applicable laws, policies, and guidelines provided by external partners.
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Secure FTP

Secure File Transfer Protocol (SFTP) is a method for transferring files over a network with encryption, typically using SSH (Secure Shell). It ensures that data, as well as login credentials, are protected from interception during transfer. SFTP client applications are available for Linux, Mac, and Windows.
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QMF for Workstation

IBM's Query Management Facility (QMF) is a tightly integrated, powerful, and reliable query and reporting tool set for IBM's DB2 relational database management system.

QMF for Workstation facilitates the development of queries and reports by providing an intuitive graphical user interface and extended desktop printing capabilities.
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Articles (2)

Gartner for Technical Professionals (GTP)

Gartner for Technical Professionals (GTP) is a service designed to provide in-depth information, research, and tools for IT professionals. It helps technical teams make informed decisions, mitigate risks, and execute leadership visions effectively.

Website Content Removal

This guide is intended to assist with the permanent removal of current and archival website content that may have been altered to meet federal guidelines.