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- Knowledge Base
- Accounts
- MyID
If you are unable to remember the answers to the security questions in your MyID profile, here are instructions for how to update them. EITS recommends reviewing your security questions every six months.
- Knowledge Base
- Telephone Support
- Teams Phone
This article gives instructions for how to add UGA Alert and other important numbers to your priority access list, so you can receive calls from them during meetings or while on Do Not Disturb.
- Knowledge Base
- Web Applications
- Qualtrics
Qualtrics is a web-based survey tool, is offered free to UGA students, faculty and staff.
- Knowledge Base
- Web Applications
- Online Directory
The Online Directory, also known as the White Pages or People Search, provides contact information about students, staff, and faculty members at UGA.
- Knowledge Base
- Web Applications
- Online Directory
A list of Frequently Asked Questions about the Online Directory
- Knowledge Base
- Information Security
- Remote Access VPN
Instructions for downloading the Cisco VPN client and logging into the Remote Access VPN.
- Knowledge Base
- Information Security
- SendFiles and Secure Reports
This is a list of frequently asked questions about SendFiles.
- Knowledge Base
- Accounts
- UGAID
Details what the UGAID number is, where to find it and how to classify it for data protection. Includes instructions to contact the EITS Help Desk with questions about the UGAID.
- Knowledge Base
- Email and Collaboration
- UGAMail
This article informs students, staff, faculty, retirees, and affiliates what happens to their UGA Email and OneDrive once they leave UGA.
- Knowledge Base
- Academics and Instruction
- MyUGA Portal
The MyUGA portal is a one-stop shop which provides access to the web-based services and information most important to UGA faculty, staff, and students.
- Knowledge Base
- Information Security
- ArchPass, powered by Duo
Instructions for how to reactivate the Duo Mobile App for a new phone, if you've kept the same phone number.
- Knowledge Base
- Information Security
- ArchPass, powered by Duo
Instructions for changing your device options using the Duo Self-Service Portal, including adding, removing, and enrolling devices.
- Knowledge Base
- Information Security
- ArchPass, powered by Duo
List of frequently asked questions about ArchPass, powered by Duo
- Knowledge Base
- Information Security
- ArchPass, powered by Duo
Instructions for enrolling smartphones, cell phones, landlines and tablets in ArchPass, powered by Duo, through the self-service portal.
- Knowledge Base
- Information Security
- ArchPass, powered by Duo
ArchPass, powered by Duo, is UGA's two-step login solution used to authenticate logins to many UGA online services.