Service Catalog

Categories (10)

Academics and Instruction

How-to articles and assistance with Athena/Banner, eLearning Commons and vLab.
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Campus IT

Documentation for services used primarily by departmental IT professionals at UGA.
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Cost Recovery Services and Purchasing

Request EITS shared services available to the UGA colleges, schools, departments, and administrative units on a cost recovery basis.

In addition to the provisioning and support of core administrative, educational and infrastructure services, EITS also provides service offerings tailored to the unique needs of UGA departments. These services are provided on a cost recovery basis, with significant cost savings realized by centralized administration of platforms and applications. For more details on these services, please visit our Cost Recovery page at the link below.
https://uga.teamdynamix.com/TDClient/3190/eitsc...
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Email and Collaboration

How-to articles and assistance with UGAMail, Office 365, Google Workspace, Zoom and more collaborative tools.
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Information Security

How-to articles and assistance with ArchPass, powered by Duo, the Remote Access VPN and more.
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Internet Connections

How-to articles and assistance with UGA's wireless and wired networks, including PAWS-Secure and eduroam.
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MyID Accounts

How-to articles and assistance with MyIDs and passwords and the MyID profile forgotten password service.
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Tech Lending

This form is for questions about Tech Lending, contesting fines, and policy information.
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Telephone Support

All UGA AT&T Telephone and Microsoft Teams Phone support services.
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Web Applications

How-to articles and assistance with Qualtrics, WEPA print kiosks and other web applications.
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Services (1)

EITS Help Desk Support Request

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.