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This article covers issues with finding UGAMail addresses in the Global Address List.

The Online Directory, also known as the White Pages or People Search, provides contact information about students, staff, and faculty members at UGA.

How to log in using the different authentication methods of ArchPass, powered by Duo

List of frequently asked questions about ArchPass, powered by Duo

If you have trouble logging into UGA Single Sign-On (UGA SSO), try the following troubleshooting steps.

The article contains information about how to request a MyID for a student, faculty, staff member, affiliate and department.

If you are the primary owner of a departmental MyID, you must verify your ownership of the account annually. This article gives step-by-step instructions for verifying your account.

FAQ about the annual Departmental MyID account verification process

Duo has a wide catalog of two-step authentication methods categorized into nine different groups. These are listed from most secure to least secure, according to Duo.

Instructions for how to reactivate the Duo Mobile App for a new phone, if you've kept the same phone number.

Instructions for changing your device options using the Duo Self-Service Portal, including adding, removing, and enrolling devices.

Instructions on how to use ArchPass, powered by Duo while traveling

ArchPass, powered by Duo, is UGA's two-step login solution used to authenticate logins to many UGA online services.

Information on what Duo device change notices are and what they look like.

Details what the UGAID number is, where to find it and how to classify it for data protection. Includes instructions to contact the EITS Help Desk with questions about the UGAID.