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- Knowledge Base
- Web Applications
- wepa
The wepa (pronounced “wee-pah”) print kiosks allow students to print their documents from computers, Android and Apple devices, and USB flash drives.
- Knowledge Base
- Accounts
- MyID
If you are unable to remember the answers to the security questions in your MyID profile, here are instructions for how to update them. EITS recommends reviewing your security questions every six months.
- Knowledge Base
- Telephone Support
- Teams Phone
Frequently Asked Questions about Teams Phone
- Knowledge Base
- Telephone Support
- Teams Phone
This article gives instructions for how to add UGA Alert and other important numbers to your priority access list, so you can receive calls from them during meetings or while on Do Not Disturb.
- Knowledge Base
- Web Applications
- Qualtrics
Qualtrics is a web-based survey tool, is offered free to UGA students, faculty and staff.
- Knowledge Base
- Web Applications
- Online Directory
The Online Directory, also known as the White Pages or People Search, provides contact information about students, staff, and faculty members at UGA.
- Knowledge Base
- Web Applications
- Online Directory
A list of Frequently Asked Questions about the Online Directory
- Knowledge Base
- Information Security
- Remote Access VPN
Instructions for downloading the Cisco VPN client and logging into the Remote Access VPN.
- Knowledge Base
- Email and Collaboration
- Groups
This article describes the three different Microsoft Groups (Distribution Groups, Microsoft 365 Groups and Microsoft Teams) and how to request them.
- Knowledge Base
- Information Security
- Remote Access VPN
The Remote Access Virtual Private Network, or VPN, allows University members to securely access UGA services over the internet as though they were on campus.
- Knowledge Base
- Information Security
- SendFiles and Secure Reports
This is a list of frequently asked questions about SendFiles.
- Knowledge Base
- Information Security
- SendFiles and Secure Reports
SecureReports is UGA's encrypted file service to securely share restricted information and documents.
- Knowledge Base
- Accounts
- UGAID
Details what the UGAID number is, where to find it and how to classify it for data protection. Includes instructions to contact the EITS Help Desk with questions about the UGAID.
- Knowledge Base
- Email and Collaboration
- Listserv
This article details what Daily Error Monitoring Reports are and how to understand them.
- Knowledge Base
- Campus IT
- Centralized WordPress Hosting
WordPress Hosting is UGA’s new centralized cost-based web hosting platform affiliated with many UGA colleges and units.