Knowledge Base

Categories (8)

Email and Collaboration

How-to articles and assistance with UGAMail, Office 365, Google Workspace, Zoom and more collaborative tools.
Expand

Academics and Instruction

How-to articles and assistance with Athena/Banner, eLearning Commons and vLab.
Expand

Information Security

How-to articles and assistance with ArchPass, powered by Duo, the Remote Access VPN and more.
Expand

Accounts

How-to articles and assistance with MyIDs and passwords, the MyID profile forgotten password service, UGAIDs and the annual user access verification for Banner and OneSource systems.
Expand

Web Applications

How-to articles and assistance with Qualtrics, WEPA print kiosks and other web applications
Expand

Internet Connections

How-to articles and assistance with UGA's wireless and wired networks, including PAWS-Secure and eduroam.
Expand

Campus IT

Documentation for services used primarily by departmental IT professionals at UGA.
Expand

Telephone Support

How-to articles and assistance with Microsoft Teams Phone support and UGA AT&T Telephone services.
Expand