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- Knowledge Base
- Cost Recovery Services
- Cost Recovery Rates and Overview
This article provides the rates for all cost recovery services offered by EITS.
- Knowledge Base
- Campus IT
- Boyd Data Center Hosting
As state and federal regulations become more stringent around the disposal of electronic media that may contain sensitive information, the ability to insure proper destruction of this media is important. The Boyd Data Center offers a media destruction service for this purpose.
- Knowledge Base
- Internet Connections
- Wired Connections
- Network Support Partnership
The Network Support Partnership (NSP) provides a clear pricing and billing model for network support services to UGA departments. NSP provides extended support to departments through the Gold Support Level.
- Knowledge Base
- Campus IT
- Lab Support and Equipment
EITS offers support and maintenance for computer lab equipment in departments on a cost recovery basis.
- Knowledge Base
- Cost Recovery Services
- Cost Recovery Rates and Overview
An overview of cost recovery services offered by EITS, which are available for purchase by UGA departments.
- Knowledge Base
- AI tools
- AI Licensing Purchasing Program
- Claude Enterprise for Education
This article gives instructions for setting up an account with Claude Enterprise for Education.
- Knowledge Base
- Campus IT
- Remote Support Portal
Departments may purchase a hosted remote support portal for assisting end users. This service allows for remote troubleshooting and diagnosis of the several operating systems.
- Knowledge Base
- AI tools
- AI Licensing Purchasing Program
- Claude Enterprise for Education
Claude Enterprise for Education is an advanced language model designed to analyze text, answer complex questions, and automate knowledge-heavy tasks with high accuracy and safety.
- Knowledge Base
- Campus IT
- Virtual Server Services
EITS offers a virtual server hosting service for University of Georgia faculty and staff who need to run a server but do not have the resources to maintain a physical one. Clients can customize this cost recovery service to comply with applicable laws, policies, and guidelines provided by external partners.
- Knowledge Base
- Campus IT
- Virtual Server Services
This article details EITS and client responsibilities for Virtual Server Support through our cost recovery program.
- Knowledge Base
- Web and Mobile Applications
- Survey Tools
- Qualtrics
Frequently Asked Questions about Qualtrics
- Knowledge Base
- Campus IT
- Microsoft Volume Licensing
This article details EITS and Client responsibilities for Microsoft Volume Licensing offered through our cost recovery program.
- Knowledge Base
- Email and Collaboration
- Institutional File Storage
This article details EITS and Client Responsibilities for storage services provided on a cost recovery basis.
- Knowledge Base
- Email and Collaboration
- Institutional File Storage
EITS offers three different options of Institutional File Storage (IFS) services to the University of Georgia community; each designed to meet the diverse business needs of the campus: Standard IFS Service, Secure IFS Service and Research IFS Service. All three are provided to University of Georgia faculty and staff on a cost recovery basis.
- Knowledge Base
- Campus IT
- Secure Virtual Desktop Services
Secure Virtual Desktop (SecVDI) for Restricted Data is for University of Georgia faculty and staff who handle restricted information (such as SSN, HIPAA data, or credit card data. This service provides a secure environment to access and work with sensitive data, ensuring compliance with all applicable laws, policies, and guidelines from external partners.