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- Knowledge Base
- Campus IT
- Microsoft Volume and Add-On Licensing
Microsoft Add-On Licensing provides UGA departments with access to Microsoft licenses that are not included with the University's standard Microsoft licensing agreements. These add-on licenses enable access to additional Microsoft products, features, and services based on departmental or business needs. Additional licensing costs may apply.
- Knowledge Base
- Telephone Support
- Teams Phone
Teams Phone is a cloud-based phone system by Microsoft, which allows users to place, receive, and transfer calls from the Microsoft Teams application.
- Knowledge Base
- Telephone Support
- Teams Phone
This article details EITS and client responsibilities when purchasing Teams Phone for your department.
- Knowledge Base
- AI Tools
- Premium AI Licenses
- Claude Enterprise for Education
Claude Enterprise for Education is an advanced language model designed to analyze text, answer complex questions, and automate knowledge-heavy tasks with high accuracy and safety.
- Knowledge Base
- AI Tools
- Premium AI Licenses
- Claude Enterprise for Education
This article gives instructions for setting up an account with Claude Enterprise for Education.
- Knowledge Base
- Campus IT
- Lab Support and Equipment
EITS offers support and maintenance for computer lab equipment in departments on a cost recovery basis.
- Knowledge Base
- Software
- Adobe
Frequently asked questions about Adobe Creative Cloud
- Knowledge Base
- Campus IT
- Remote Desktop Image Management
Remote Desktop Image Management support includes providing your department with a custom standard software set, deploying this image to your workstations, as well as providing patch management for software updates.
- Knowledge Base
- Campus IT
- Remote Support Portal
Departments may purchase a hosted remote support portal for assisting end users. This service allows for remote troubleshooting and diagnosis of the several operating systems.
- Knowledge Base
- Campus IT
- TeamDynamix
This article details key features and pricing for TeamDynamix, a cloud-based project and portfolio management platform.
- Knowledge Base
- Cost Recovery Services
- Cost Recovery Rates and Overview
This article provides the rates for all cost recovery services offered by EITS.
- Knowledge Base
- Web and Mobile Applications
- Survey Tools
- Qualtrics
Frequently Asked Questions about Qualtrics
- Knowledge Base
- Campus IT
- Microsoft Volume and Add-On Licensing
This article details EITS and Client responsibilities for Microsoft Volume Licensing offered through our cost recovery program.
- Knowledge Base
- Email and Collaboration
- Institutional File Storage
This article details EITS and Client Responsibilities for storage services provided on a cost recovery basis.
- Knowledge Base
- Email and Collaboration
- Institutional File Storage
EITS offers three different options of Institutional File Storage (IFS) services to the University of Georgia community; each designed to meet the diverse business needs of the campus: Standard IFS Service, Secure IFS Service and Research IFS Service. All three are provided to University of Georgia faculty and staff on a cost recovery basis.