Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

MyID Request for Faculty, Staff, and others

To request Combo Codes in the OneUSG Connect System

Assistance with OneSource

To request a Retro Payroll Request in the OneUSG Connect system.

To request Expense Report Adjustments in the UGA Financial Management System.

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

Request help with a non-urgent classroom or meeting room issue (for urgent support, call Terry OIT at 706-542-6799)

Auxiliary Services Information Technology Support

IDM Data Access Request Favorite Service

Requests for access to Identity Management (IDM) data and tools

For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.

Assigning an Alternate Approver in the UGA Financial Management System

Telecommunications Infrastructure Design and Installation

Submit a request for installation or request a quote.

eLearning Commons requests

Background Status, Hiring Proposal Status, Position Status, Posting Status, Personnel Status, Request for Salary Action Status

Report a UGA telephone incident or repair request to the Telephone Services team.

DNS records requests for DNLs

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

Identity Management (IDM) support request

The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.

UGAMail uses the latest version of Office 365.

College of Education OIT Tech Support