Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

MyID Request for Faculty, Staff, and others

To request Combo Codes in the OneUSG Connect System

To request a Retro Payroll Request in the OneUSG Connect system.

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Assistance with OneSource

eLearning Commons requests

Submit a request for installation or request a quote.

Requests for applications to use UGA SSO will be processed through a workflow with tasks that must be completed by the application owner and the Information Security and Identity Management teams within EITS.

Requests for access to Identity Management (IDM) data and tools

This form should be used when requesting to manually start or end an individual Short Work Break for an employee in Company 180. Multiple Short Work Breaks may not be requested consecutively.

Auxiliary Services Information Technology Support

Need a Terry College maintained classroom for an event?

ALL Classroom reservations need to be made 48 hours in advance of the event to ensure that your request can be accommodated.

Telecommunications Infrastructure Design and Installation

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

eLearning Commons Manual Course Groups Request

This form is for requesting a MyID test account.

Most Terry College conference rooms are scheduled using in Outlook Calendars.

This page provides information on how to view availability and request adding a conference room to your calendar event in Outlook.

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

Request creation of a non-ATHENA course (for faculty and staff members of the UGA community)