EITS Help Desk

Website: eitshelpdesk.uga.edu

Services: The EITS Help Desk is the central point of contact for computing services for UGA® students, faculty, staff and visitors. The EITS Help Desk can assist with a variety of your tech needs during its operating hours. The EITS Help Desk does not provide hardware repairs.

Help Desk

Phone: 706.542.3106
Email: helpdesk@uga.edu

Terry College of Business

Website: terry.uga.edu/oit

Services: A complete service catalog is available on our website.

Help Desk

Phone: 706-542-6799
Email: help@terry.uga.edu

Franklin College

Website: oit.franklin.uga.edu

Services: A complete service catalog is available on our website.

Help Desk

Request Form: helpdesk.franklin.uga.edu
Phone: 706-542-9900
Email: helpdesk@franklin.uga.edu

The College of Public Health

Website: publichealth.uga.edu/cphoit

Services: Support for administrative, instructional and research needs; desktop support for hardware and software installation; consulting and preparation of quotes for IT equipment; instructional support for all CPH facilities, including audio visual, video conferencing, student computer labs (Rhodes Hall at HSC and Environmental Health Science Department on the main UGA campus), and classroom support for CPH faculty; poster printing in room 008, Rhodes Hall for all students at a cost of $30 per poster; server administration, networking, and security support for CPH facilities.

Help Desk

Ticketing system: helpdesk.publichealth.uga.edu

The School of Law

Website: law.uga.edu/information-technology-services-faculty ;

Services: Laptop borrowing; instructional support; support for multimedia classrooms and video services for faculty.

Help Desk

Phone: 706-542-0895
Email: lawit@listserv.uga.edu

The College of Pharmacy

Website: helpdesk.rx.uga.edu

Services: PC and Apple desktop and laptop setup; PC and Apple hardware and software support; printer and computer peripheral support; mobile device support for Android and Apple tablets and phones; classroom audio and visual support; videoconferencing scheduling and support; Mediasite support; eLC support; and network connectivity and support (Athens, Albany and Savannah).

Help Desk

Computer/Network Support: 706-583-0143
Classroom Support: 706-542-1396
Email: adminhelp@rx.uga.edu

The Warnell School of Forestry & Natural Resources

Website: warnell.uga.edu/intranet/technologywarnell

Services: Support for all information and instructional technologies including networking, classroom technology, computer labs, desktop computers, printing, and web sites.

Help Desk

Phone: 706-542-4297
Email: warnell-help@uga.edu

The College of Education

Website: coe.uga.edu/about/technology

Services: Copy, print, scan, and fax services; equipment checkout; digital audio and video support; eLC support; video conferencing; classroom and general tech support via first tier help desk, and dedicated support personnel in each department.

Help Desk

Phone: 706-542-HELP (4357) or 706-542-8007
Request Form: coe.uga.edu/intranet/forms/tech-support 

The Graduate School

Website: grad.uga.edu

Services: Application processing; Grad Status, an online service for applicants, students, faculty, and staff; tech support for Graduate School staff; poster printing service for graduate students; four lobby computers available for graduate students and applicants; and data analysis/reporting.

Help Desk

Phone: 706-542-1739 (ask for IT Help Desk)
Email: gradit@uga.edu

The Grady College of Journalism and Mass Communication

Website: grady.uga.edu

Services:Provides administrative and organization IT support; instructional and technology support; hardware and software support and installation; web site development.

Help Desk

General Computer Support: gradyhlp@listserv.uga.edu
Web Site Support: gradyweb@listserv.uga.edu

The College of Family and Consumer Sciences

Website: fcs.uga.edu/otis

Services: Classroom and instructional support; computer hardware and software support; file and print support; network support; IT security; website development and administration; and administrative and organizational IT support.

Help Desk

Phone: 706-542-4864
Email: helpdesk@fcs.uga.edu

The College of Veterinary Medicine

Website: vethelp.vet.uga.edu

Services: Serving faculty, staff, and student needs in areas, including desktop, laptop, tablet, and mobile device imaging and troubleshooting; software and hardware consultation and quotes; audio visual service support in procedural and instructional spaces; lecture capture services and support; hospital and laboratory information system support, including data retrieval requests; clinical observation, digital microscopy and diagnostic imaging system support; virtual server and storage provisioning; system integration, process analysis; and technology project support; main campus and external institution IT liaison services.

Help Desk

Phone: 706-542-5124
Email: vethelp@uga.edu

The School of Social Work

Website: ssw.uga.edu/resources/its/

Services: Client support and consulting: installation/configuration of hardware and software; troubleshooting, purchasing and training; web development/delivery; database development; website maintenance; resource management; technology integration in the classroom; lab management for computer and video taping labs; wireless and Internet support; and server administration.

Help Desk

Phone: 706-542-5454
Email: helpdesk@sswits.uga.edu

The College of Environment and Design

Website: tech.ced.uga.edu

Services: Classroom, lab, faculty, and staff support for Jackson Street and Tanner Buildings, Bishop House, Denmark Hall, Founders Memorial Garden and House, and Broad Street Studios Building 1. Walkup scanning for up to 11” x 17” and sheet scanning for up to 40” wide. Two laser engraver/cutters for class project support. Printing services and equipment checkout.

Help Desk

Phone: 706-542-4463
Email: cedhelp@uga.edu

The School of Public and International Affairs

Website: support.spia.uga.edu

Services: Classroom, computer lab, and client support for SPIA students, faculty, and staff; system administration support; and organizational IT support.

Help Desk

Phone: 706-542-6322; 706-542-2106
Email: spiait@uga.edu

College of Agricultural & Environmental Sciences OIT

Website: caes.uga.edu/unit/oit

Services: Internal business support, online meetings, computer equipment purchases, website design, website hosting, accessibility guidance and distance learning.

Athens Campus

Phone: 706-542-2139
Email: oithelp@uga.edu

Griffin Campus Help Desk

Website: grfoit.griffin.uga.edu
Phone: 770-228-7247
Email: grifoit@uga.edu

Tifton Campus Help Desk

Phone: 229-386-3594
Email: helptif@uga.edu

The School of Ecology

Website: ecology.uga.edu

Services: Provides hardware and software technical support; IT purchase recommendations; requests for web space and file storage; equipment checkout of laptops, projectors, and presenters; poster printing.

Help Desk

Phone: 706-542-6011
Email: oseithelpdesk@uga.edu

The College of Engineering

Website: engineering.uga.edu

Services: Classroom audio/visual support; desktop support, IT equipment purchases, large scale plotting, network storage, network support, software licensing, web hosting and virtual server hosting.

Help Desk

Email: support@engr.uga.edu

Office of Research IT Operations

Website: https://research.uga.edu/it/

Services: Check on research systems; get support with applications and services; find links to all research applications; search for a solution; and get the latest news about Research IT Operations.

Help Desk

Phone: 706-542-5936
Email: itovpr@uga.edu