EITS Help Desk

Website: eitshelpdesk.uga.edu

Services: The EITS Help Desk is the central point of contact for computing services for UGA® students, faculty, staff and visitors. The EITS Help Desk can assist with a variety of your tech needs during its operating hours. The EITS Help Desk does not provide hardware repairs.

Help Desk

Phone: 706.542.3106
Email: helpdesk@uga.edu

Terry College of Business

Website: terry.uga.edu/oit

Services: A complete service catalog is available on our website.

Help Desk

Phone: 706-542-6799
Email: help@terry.uga.edu

Franklin College of Art and Science Office of Information Technology

Website: franklin.uga.edu/oit

Services: A complete service catalog is available on our website.

Help Desk

Request Form: helpdesk.franklin.uga.edu
Phone: 706-542-9900
Email:  helpdesk@franklin.uga.edu

College of Public Health

Website: publichealth.uga.edu/cphoit

Services: Support for administrative, instructional and research needs; desktop support for hardware and software installation; consulting and preparation of quotes for IT equipment; instructional support for all CPH facilities, including audio visual, video conferencing, student computer labs (Rhodes Hall at HSC and Environmental Health Science Department on the main UGA campus); classroom support for CPH faculty; poster printing in room 034, Rhodes Hall for all students at a cost of $30 per poster; server administration, networking and security support for CPH facilities.

Help Desk

Ticketing system: helpdesk.publichealth.uga.edu

School of Law

Website: law.uga.edu/information-technology-services-faculty ;
                law.uga.edu/information-technology-services-staff

Services: Laptop borrowing; instructional support; support for multimedia classrooms and video services for faculty.

Help Desk

Phone: 706-542-0895
Email: lawit@listserv.uga.edu

College of Pharmacy

Website: helpdesk.rx.uga.edu

Services: PC and Apple desktop and laptop setup; PC and Apple hardware and software support; printer and computer peripheral support; PC and printer quotes; mobile device support for Android and Apple tablets and phones; classroom audio and visual support; videoconferencing scheduling and support; eLC support; and network connectivity and support (Athens, Albany and Savannah).

Help Desk

Computer/Network Support: 706-583-0143
Classroom Support: 706-542-1396
Email: rx-techhelp@listserv.uga.edu

Warnell School of Forestry & Natural Resources

Website: warnell.uga.edu/intranet/technologywarnell

Services: Support for all information and instructional technologies including networking, classroom technology, computer labs, desktop computers, printing, and web sites.

Help Desk

Phone: 706-542-4297
Email: warnell-help@uga.edu

Mary Francis Early College of Education

Website: coe.uga.edu/directory/information-technology

Services: Copy, print, scan, and fax services; equipment checkout; digital, audio and video support; eLC support; video conferencing; classroom and general tech support via first tier help desk, and dedicated support personnel in each department.

Help Desk

Phone: 706-542-HELP (4357) or 706-542-8007
 

Graduate School

Website: grad.uga.edu

Services: Admission application processing; Grad Status (an online portal for applicants, students, faculty and staff); poster printing service (for graduate students); and other critical IT related services.

Help Desk

Phone: 706-542-1739 (ask for IT Help Desk)
Email: gradit@uga.edu

Grady College of Journalism and Mass Communication

Website: grady.uga.edu

Services: Administrative and organizational IT support; instructional and technology support; hardware and software support and installation; and website development.

Help Desk

General Computer Support: gradyhlp@listserv.uga.edu
Web Site Support: gradyweb@listserv.uga.edu

College of Family and Consumer Sciences

Website: fcs.uga.edu/otis

Services: Classroom and instructional support; computer hardware and software support; file and print support; network support; IT security; website development and administration; and administrative and organizational IT support.

Help Desk

Phone: 706-542-4864
Email: helpdesk@fcs.uga.edu

College of Veterinary Medicine

Website: in.vet.uga.edu/display/ITPublic/

Services: Desktop, laptop, tablet and mobile device imaging and troubleshooting; software and hardware consultation and quotes; audio visual service support in procedural and instructional spaces; lecture capture services and support; hospital and laboratory information system support, including data retrieval requests; clinical observation, digital microscopy and diagnostic imaging system support; virtual server and storage provisioning; system integration, process analysis; technology project support; and main campus and external institutional IT liaison services.

Help Desk

Phone: 706-542-5124
Email: vethelp@uga.edu

School of Social Work ITS

Website: sswtechtalk.uga.edu

Services: Client support and service; classroom media/instructional support and service; web and database development; and network support.

Help Desk

Phone: 706-542-5454
Email: helpdesk@sswits.uga.edu

College of Environment and Design

Website: tech.ced.uga.edu

Services: Classroom, lab, faculty and staff support for Jackson Street and Tanner Buildings, Bishop House, Denmark Hall, Founders Memorial Garden and House; walkup scanning for up to 11” x 17” and sheet scanning for up to 40” wide; laser engraver/cutter for class project support; printing services; and equipment checkout.

Help Desk

Phone: 706-542-4463
Email: cedhelp@uga.edu

School of Public and International Affairs

Website: support.spia.uga.edu

Services: Classroom and computer lab support for SPIA students, faculty and staff; system administration support; and organizational IT support.

Help Desk

Phone: 706-542-6322 and 706-542-2106
Email: spiait@uga.edu

College of Agricultural and Environmental Sciences Office of Information Technology

Website: oit.caes.uga.edu

Services: Desktop and software support; classroom support and design; online meetings; computer equipment and purchases; website design and hosting; accessibility guidance; technology training and consultation; internal business support.

Athens Campus

Phone: 706-542-2139
Email: oithelp@uga.edu

Griffin Campus Help Desk

Website: griffin.uga.edu/oit
Phone: 770-228-7247
Email: grifoit@uga.edu

Tifton Campus Service Desk

Phone: 229-386-3594
Email: helptif@uga.edu

Odum School of Ecology

Website: ecology.uga.edu

Services: Hardware and software technical support; IT purchase recommendations; requests for web space and file storage; equipment checkout of laptops, projectors and presenters; and poster printing.

Help Desk

Phone: 706-542-6011
Email: oseithelpdesk@uga.edu

College of Engineering

Website: engineering.uga.edu

Services: Classroom audio/visual support; desktop support; IT equipment purchases; large scale plotting; network storage; network support; software licensing; web hosting and virtual server hosting.

Help Desk

Email: support@engr.uga.edu

Office of Research IT Operations

Website: research.uga.edu/IT

Services: Check on research systems; support for applications and services; find links to all research applications; search for a solution and get the latest news about Research IT Operations.

Help Desk

Phone: 706-542-5936
Email: itovpr@uga.edu