Wireless FAQs

Can I connect my wireless printer to UGA's wireless networks?  

Wireless printers are unable to connect to PAWS-Secure, eduroam or the UGA-Visitors_WiFi network. These networks all require you to authenticate in a web browser using your MyID or a code, and printers do not have web browsers. We recommend using a USB cable to connect your computer to your printer.

Do I need a personal wireless router in the my residence hall room?

No. Personal routers are not necessary to connect to any of UGA's wireless networks, and they are banned in the residence halls. If you are found using a personal wireless router, you will be asked to remove it from the network. 

Can I connect an Alexa, Google Home, or other smart home devices to UGA's network?

No. These devices are banned in the residence halls. They can cause significant interference with UGA’s wireless networks and diminish wireless performance for you and your neighbors.

What devices are banned in University Housing?

Some devices can cause significant interference with UGA’s wireless networks and diminish wireless performance for you and your neighbors.

For the best wireless performance, don’t use banned devices, including, but not limited to:

  • Wireless networking devices, including personal wireless routers
  • Cell phone mobile hotspots
  • Wireless printers
  • Smart home devices
  • Wireless TVs

If you are found to be using any of these devices in University Housing, you will be asked to remove it from UGA’s network.

How can I get wireless access in my building? 

If your department is interested in getting wireless access in your building, please submit a Cabling or Wireless Installation ticket with your contact information, location, and needs. EITS will work with you to get a cost estimate.