Note: These instructions are for downloading and accessing the VPN on a laptop or desktop. To use the VPN client on a mobile device, visit How to Access the Remote Access VPN on a mobile device.
Go to the EITS website and click on the link for your operating system.
You will be prompted for your MyID and password.
The AnyConnect installer will then download. Open the installer from where you downloaded the file.
Follow the installer instructions to finish the install.
Once you have installed the VPN client, you may log in. Open Cisco AnyConnect Secure Mobility Client on your device.
Enter remote.uga.edu in the text box and click the Connect button to go to the login screen.
On the login window, leave Group as 01 Default unless specifically required to use 02 Restricted from the drop down. Enter you MyID and password for Username and Password. In the Second Password field, enter your ArchPass Duo authentication method of choice. Select OK.
Using the Second Password field
If you type phone, you will receive a call to your Duo-enrolled phone after selecting the OK button. Answer the call on your phone and press 1 to approve the login. You will then be connected to the VPN.
If you type push, you will receive a push notification to your Duo-enrolled phone or tablet after selecting OK. Select Approve on the notification from the app. You will then be connected to the VPN.
To use a passcode, open Duo Mobile and click Show to view the code. Enter that code or one from a text message into the Second Password box. Then select OK. You will then be connected to the VPN.
If you need more passcodes by text message, type sms in the Second Password box and select OK. You will receive a new set of 10 passcodes from Duo. You will then need to re-enter your password on the VPN login and type one of the new codes in the Second Password box. Then select OK to complete the login and be connected to the VPN.
If you are using a secondary Duo device, add the number 2 after the words phone, push, or sms to have the action apply to that device. Example: Enter phone2 to call the secondary device or push3 for a tertiary device, etc.