wepa FAQs

What documents can I print at a wepa kiosk?

The wepa kiosks support any document that can be printed form a software application. In other words, if you can print it to your own printer, you can print to wepa. The wepa kiosks support Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Rich Text Format, and Adobe PDF documents along with Apple Pages, Keynote and Numbers applications. The wepa kiosks also support JPG and BMP printing.

Note: At this time, image printing is only available by using a USB drive at a wepa kiosk.

What is the release code, and am I required to use it?

After you send your print job to the wepa kiosk, you are given a six-digit “release code.” That code can then be entered at any kiosk on campus to release your document for printing. However, you are not required to use the release code, if you log in with your user name and password. The release code is associated with just one print job. If you want to print more than one job, it suggested that you log in with your user name and password. You can only print one print job once — meaning, once it’s printed, you can’t print the same document again without sending it to the wepa cloud.

How long are my print jobs available at a kiosk?

Print jobs are available for 96 hours. After 96 hours, you may send them to the cloud again to be printed.

Does every kiosk offer color printing?

Yes. Every wepa kiosk offers black and white prints and color prints.

Do I have to create a separate wepa account to use the print kiosks?

No, you can use your Bulldog Bucks or credit card to pay for prints. You can also print from a USB flash drive inserted into the kiosk, and pay with Bulldog Bucks or credit card at the kiosk.

Who do I contact if I need technical support at a kiosk?

Contact wepa at 1-800-675-7639 or help@wepanow.com.