Please note that UGA is moving to a new FTE based NSP model starting in FY27. More information can be found in our Knowledge Base here: https://uga.teamdynamix.com/TDClient/3190/eitsc...

The Network Support Partnership (NSP) provides a clear pricing and billing model for network support services to UGA departments. NSP provides extended support to departments through the Gold Support Level.

Articles (4)

Network Support Partnership: Bronze Level Requirements

This article details the requirements for the bronze level of the Network Support Partnership

Network Support Partnership: EITS and Client Responsibilites

This article details the EITS and client responsibilities for participating in our Network Support Partnership cost recovery program.

Network Support Partnership: Features and Pricing

The Network Support Partnership (NSP) provides a clear pricing and billing model for network support services to UGA departments. NSP provides extended support to departments through the Gold Support Level.

Network Support Partnership: Gold Level

This article details requirements for gold level support for the Network Support Partnership program.