What Devices Can I Enroll in Duo?

Available Duo two-step authentication methods

Duo has a wide catalog of two-step authentication methods categorized into nine different groups. These are listed from most secure to least secure, according to Duo. 

The first time you log into an application, Duo will automatically prompt you for the most secure method registered to your account. For example, Duo considers platform authenticators and roaming authenticators to be the most secure authentication methods, so if you have set up either of these methods and the application allows their use, you'll automatically be prompted to use your platform authenticator (like Touch ID) or roaming authenticator (like security key).

Duo will remember the last successfully used authentication method for future logins to that application in that browser except the Duo Desktop app.

Note: EITS recommneds you set up more than one authentication method for your account. Platform authenticators only work for the device it was set up on (e.g. Face ID would not work to log in to a Windows computer).

  1. Platform authenticators

  2. Roaming authenticators

  3. Verified Duo Push

    1. Pushes a notification to the Duo Mobile app

    2. Requires a 4-digit code to be entered on the mobile device to verify

  4. Duo Desktop authentication

    1. Duo Desktop app pop up window appears

    2. Click Approve

  5. YubiKey passcodes

  6. Duo Mobile generated passcodes

    1. Found in the Duo Mobile app.

    2. Tap the UGA account row to expand it to show a passcode or tap Show. 

  7. Hardware token passcodes

    1. Press the button.

    2. Enter the six-digit code that appears into the prompt

  8. SMS passcodes

    1. Sent via text message

    2. Enter the passcode into the on-screen prompt

  9. Phone call approval

    1. A registered phone number will be called to verify login.

    2. Dial 1 to approve, dial * to deny.

How to login to enroll devices

For first-time Duo users

  1. Log into the Duo Self Service Portal with your MyID and Password
    Screenshot of UGA SSO login.

  2. Select Get started
    A screenshot of the Duo first-time setup that says "Welcome to Duo Security".

  3. Choose the device type in the list that matches your desired authentication experience that is available for your device:
    Screenshot of Duo setup prompting for what device type to setup for use with Duo.

    • Touch ID: Use the fingerprint sensor on Apple MacBooks, Magic Keyboards, or iPhone.

    • Face ID: Use the face scanning feature on iPhone.

    • Windows Hello: Use your Windows Hello PIN, scan your fingerprint, or use facial recognition on Windows devices.

    • Device verification: Use Android Biometrics on Android devices.

    • Duo Mobile: Approve Duo Push verification requests, or generate a one-time passcode from the Duo Mobile app.

    • Phone number: Receive a one-time passcode in an SMS message or approve a login attempt with a phone call from Duo.

  4. For specific device type enrollment instructions, select the link in the method you would like to use from the list of available methods above.

For existing users

  1. Log into the Duo Self Service Portal with your MyID and Password
    Screenshot of UGA SSO login.

  2. Use an existing Duo authentication method to authenticate when prompted
    Screenshot of list of authentication method options for Duo verification.

  3. Click Add a device
    Screenshot of Duo self-service portal with "Add a device" circled.

  4. For specific device type enrollment instructions, select the link in the method you would like to use from the list of available methods above.

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