How to Access the Remote Access VPN on a mobile device

Note: These instructions are for downloading and accessing the VPN client on a mobile device. For instructions on downloading and accessing the VPN client on a laptop or desktop, visit How to Access the Remote Access VPN on a laptop or desktop.

Open the Cisco Secure Client-AnyConnect app. This app is available for free in the App Store or Google Play. 

Screenshot of phone homescreen with AnyConnect app

Tap Connections.

Screenshot of Cisco App Connections

Tap Plus icon to add VPN Connection.

Screenshot of Cisco App empty connections list and circled plus icon.

You can type a name for the connection in the Description field or leave it blank. Enter remote.uga.edu for the Server Address. Tap Done.

Screenshot of Cisco App entering VPN connection information and Done button circled.

Your device may ask permission to add a VPN Connection. If it does, allow it. Click back arrow to get to the main screen.

Turn on the switch for AnyConnect VPN to open the login screen.

Screenshot of Cisco App with toggle switch for AnyConnect VPN circled.

A login screen will display.

Screenshot of Duo Single Sign-On login requesting MyID email address and a Next button.

Enter your MyID@uga.edu email address for the username and tap Next. You cannot use your email alias address.

Screenshot of Duo Single Sign-On login with ugamyid@uga.edu in the text box and a Next button.

Enter your password into the box and tap Log in.

Screenshot of Duo Single Sign-On login and password text box and Log in button.

You will be presented with a Duo authentication request like you would on a regular UGA SSO login. Complete the Duo authentication.

Screenshot of Duo authentication request (verified push).

Click Other options if you wish to use a different authentication method than the one presented automatically. Please note, platform authenticators (Touch ID/Face ID, Android biometrics, Windows Hello) do not work with the embedded login window as cookies cannot be accessed or saved, so will not be presented as an available authentication option.

Screenshot of Duo authentication request other options list.

Once you have completed your chosen Duo authentication method, you will be connected to the VPN.

Connecting to 02 Restricted VPN

On the login screen, use the gesture for or tap the button to go back a page.

Screenshot of Cisco Secure Client app on iPhone with Duo login screen and Back button. Screenshot of Cisco Secure Client app on Android with Duo login screen.

You will be presented with the Group selection. Tap 01 Default to bring up the options list.

Screenshot of Cisco Secure Client app on iPhone with Group: 01 Default setting. Screenshot of Cisco Secure Client app on Android with Group: 01 Default setting.

Tap 02 Restricted.

Screenshot of Cisco Secure Client app on iPhone with Group selection options of 01 Default or 02 Restricted. Screenshot of Cisco Secure Client app on Android with Group dropdown selection options of 01 Default or 02 Restricted.

A new login screen will open. Log in with your MyID@uga.edu email address for the username, your password, and Duo authentication, like you would for the 01 Default VPN as described above.

Screenshot of Cisco Secure Client app with Duo login screen asking for MyID email address.