College of Agricultural & Environmental Sciences IT

The College of Agricultural and Environmental Sciences Service Catalog lists the technology services that are available to our College. From these listed categories, submit your request – ex. If you have a problem with your printer, choose the category for Hardware/Software & Security and then choose Printer Troubleshooting from the services listed on that page.

If you are unsure of what service your issue falls under, feel free to use the General Support Request option.

Categories (10)

General Support Request

Account Creation/ID Management

Qualtrics, Zoom, Active Directory, New/Exiting Employee Setup, Crashplan Backup Services, Adobe Creative Cloud, Matlab, Kaltura

Hardware/Software & Security

Software/Hardware Installation/Troubleshooting, Printer Troubleshooting, Virus Removal

Network, Internet, Wireless Access

Network Troubleshooting/Request

Event & Meetings

Meeting and Conference Support

Classroom

Classroom Computer Troubleshooting, AV Support/Quote

Training

Zoom Tutorial, Lynda.com

Communication

Listserv Support, Email Support

Business Services

CAES & Extension Website Support

Login Problems, Content Manager Support, Web Application Support, New Websites, Advice and Consultation