Popular Services
Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.
Submit a request for installation or request a quote.
General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.
Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.
For a research group's PI to request user accounts for group members on the GACRC computing systems.
Request reasonable workplace accommodations under the American with Disabilities Act (ADA) or Pregnant Workers Fairness Act (PWFA).
Request access to services such as file shares for new employees within Franklin College
Use this form to request the creation of a Microsoft Team.
Departmental z-accounts are used to gain administrative access to certain UGA systems and are intended only for system administrators. If you need EITS to create a new z-account, modify and existing z-account, or to remove a z-account that is no longer needed, please complete this form.
Telecommunications Infrastructure Design and Installation
Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions
The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.
UGAMail uses the latest version of Office 365.
This service is to request assistance from Housing IT staff.
College of Public Health - IT Request