Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

MyID Request for Faculty, Staff, and others

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

To request Combo Codes in the OneUSG Connect System

eLearning Commons requests

To request a Express Retro Payroll Request in the OneUSG Connect system.

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Auxiliary Services Information Technology Support

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

Assistance with OneSource

Use this form to request the creation of a Microsoft Team.

Submit a request for installation or request a quote.

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

Telecommunications Infrastructure Design and Installation

To initiate an overpayment process in OneUSG Connect. A Request submitted with this form will be sent to OneUSG Connect Support for triage to UGA Workforce Administration department.

Report a UGA telephone incident or repair request to the Telephone Services team.

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.

Request a new or renewal license for MATLAB.

To initiate an Off-Cycle Payment Request in OneUSG Connect. A Request submitted with this form will be sent to OneUSG Connect Support for triage to the UGA Payroll Department