Popular Services

EITS Help Desk Support Request

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

MyID Account Request

MyID Request for Faculty, Staff, and others

eLC Support Requests

eLearning Commons requests

UGA Identity Lookup Tool Access Request

Requests for access to UGA identity lookup tool

Departmental Parking Permit/Passes Request

02 Restricted VPN Access

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Express Retro Payroll Request

To request a Express Retro Payroll Request in the OneUSG Connect system.

New or Renewal MATLAB License Request

Request a new or renewal license for MATLAB.

Auxiliary Services IT Support

Auxiliary Services Information Technology Support

OneSource Service Desk

Assistance with OneSource

Franklin OIT General Support Request

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

Microsoft Teams Request

Use this form to request the creation of a Microsoft Team.

eLC Course Groups Request

eLearning Commons Manual Course Groups Request

University Housing IT Support

This service is to request assistance from Housing IT staff.

Dining Services Maintenance Request

Firewall Exception Request

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

New Listserv Request

Requesting a new Listserv

General Support

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

PCard Change Request

Expense Report Adjustment Request

To request Expense Report Adjustments in the UGA Financial Management System.

Housing Ethernet Port Request

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

Reserve a Terry College Classroom

Need a Terry College maintained classroom for an event?

All Classroom reservations need to be made 2 business days in advance of the event to ensure that your request can be accommodated.

IDM Support Request

Identity Management (IDM) support request

Software Installation/Update

Request software and common application database (e.g. NCBI blast databases) installation and upgrade.

TeamDynamix Support (for units on TeamDynamix)

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user forms or other TeamDynamix-specific help.