Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.


MyID Request for Faculty, Staff, and others


For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.


Assistance with OneSource


To request Expense Report Adjustments in the UGA Financial Management System.


Most Terry College conference rooms are scheduled using in Outlook Calendars.

This page provides information on how to view availability and request adding a conference room to your calendar event in Outlook.


To request a Express Retro Payroll Request in the OneUSG Connect system.


Auxiliary Services Information Technology Support


As part of the Business Learning Community, Terry has interview rooms available for students and faculty to reserve. These rooms are designed to support video-related activities needed for events like remote interviews and recorded presentations for Undergraduate Students.

REQUESTS MUST BE MADE ONE OR MORE BUSINESS DAYS PRIOR TO THE REQUESTED INTERVIEW DATE


General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.


Submit a request for installation or request a quote.


Adding, removing, reviewing, swapping or updating Team Dynamix Licenses


UGA Information Security general questions or assistance, including assistance with DLP, SIEM, Trend Micro Console and other requests.


Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.


Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions


Report a UGA telephone incident or repair request to the Telephone Services team.


This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user forms or other TeamDynamix-specific help.


Requesting a new Listserv


Request assistance with general technology issues