Popular Services

EITS Help Desk Support Request

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

Franklin OIT General Support Request

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

MyID Account Request

MyID Request for Faculty, Staff, and others

eLC Support Requests

eLearning Commons requests

02 Restricted VPN Access

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Reserve a Terry College Classroom

Need a Terry College maintained classroom for an event?

ALL Classroom reservations need to be made 2 business days in advance of the event to ensure that your request can be accommodated.

Express Retro Payroll Request

To request a Express Retro Payroll Request in the OneUSG Connect system.

Combo Code Request

To request Combo Codes in the OneUSG Connect System

Reserve a Terry College Conference Room

Most Terry College conference rooms are scheduled using in Outlook Calendars.

This page provides information on how to view availability and request adding a conference room to your calendar event in Outlook.

OneSource Service Desk

Assistance with OneSource

New SSO Integration Request

Requests for applications to use UGA SSO will be processed through a workflow with tasks that must be completed by the application owner and the Information Security and Identity Management teams within EITS.

Auxiliary Services IT Support

Auxiliary Services Information Technology Support

Dining Services Maintenance Request

TeamDynamix Support (for units on TeamDynamix)

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.

Network access, design, and support

Submit a request for installation or request a quote.

Request to Start/End a Short Work Break

This form should be used when requesting to manually start or end an individual Short Work Break for an employee in Company 180. Multiple Short Work Breaks may not be requested consecutively.

Firewall Exception Request

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

General Support

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

eLC Course Groups Request

eLearning Commons Manual Course Groups Request

Housing Ethernet Port Request

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

New or Renewal MATLAB License Request

Request a new or renewal license for MATLAB.

Telephone Incident/Repair

Report a UGA telephone incident or repair request to the Telephone Services team.

Test MyID Checkout System

This form is for requesting a MyID test account.

Expense Report Adjustment Request

To request Expense Report Adjustments in the UGA Financial Management System.

Video Interview Room Request

As part of the Business Learning Community development, Terry has an interview video room available for students and faculty to reserve. This room is designed to support video-related activities needed for events like remote interviews and recorded presentations.