Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

MyID Request for Faculty, Staff, and others

eLearning Commons requests

Requests for access to UGA identity lookup tool

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

To request a Express Retro Payroll Request in the OneUSG Connect system.

Request a new or renewal license for MATLAB.

Auxiliary Services Information Technology Support

Assistance with OneSource

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

Use this form to request the creation of a Microsoft Team.

eLearning Commons Manual Course Groups Request

This service is to request assistance from Housing IT staff.

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

Requesting a new Listserv

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

To request Expense Report Adjustments in the UGA Financial Management System.

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

Need a Terry College maintained classroom for an event?

All Classroom reservations need to be made 2 business days in advance of the event to ensure that your request can be accommodated.

Identity Management (IDM) support request

Request software and common application database (e.g. NCBI blast databases) installation and upgrade.

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user forms or other TeamDynamix-specific help.