Popular Services
Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.
General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.
For a research group's PI to request user accounts for group members on the GACRC computing systems.
Submit a request for installation or request a quote.
The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.
UGAMail uses the latest version of Office 365.
Request reasonable workplace accommodations under the American with Disabilities Act (ADA) or Pregnant Workers Fairness Act (PWFA).
Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.
Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions
For those in need of non-emergency Audio Visual help
College of Public Health - IT Request
Request support related to or register for training provided by the GACRC.
Telecommunications Infrastructure Design and Installation
Request a new or renewal license for MATLAB.
Request creation of a non-ATHENA course (for faculty and staff members of the UGA community)