Popular Services

EITS Help Desk Support Request

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

MyID Account Request

MyID Request for Faculty, Staff, and others

Franklin OIT General Support Request

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

Combo Code Request

To request Combo Codes in the OneUSG Connect System

eLC Support Requests

eLearning Commons requests

Express Retro Payroll Request

To request a Express Retro Payroll Request in the OneUSG Connect system.

02 Restricted VPN Access

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Request For Emergency Paid Sick Leave

Auxiliary Services IT Support

Auxiliary Services Information Technology Support

Housing Ethernet Port Request

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

Firewall Exception Request

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

OneSource Service Desk

Assistance with OneSource

Microsoft Teams Request

Use this form to request the creation of a Microsoft Team.

Network access, design, and support

Submit a request for installation or request a quote.

Dining Services Maintenance Request

General Support

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

Cabling or Wireless Installation Request

Telecommunications Infrastructure Design and Installation

Departmental Parking Permit/Passes Request

Overpayment Request

To initiate an overpayment process in OneUSG Connect. A Request submitted with this form will be sent to OneUSG Connect Support for triage to UGA Workforce Administration department.

Request for UGA Reasonable Accommodations

Telephone Incident/Repair

Report a UGA telephone incident or repair request to the Telephone Services team.

Auxiliary Services Marketing Request

TeamDynamix Support (for units on TeamDynamix)

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.

New or Renewal MATLAB License Request

Request a new or renewal license for MATLAB.

Off Cycle Payment Request

To initiate an Off-Cycle Payment Request in OneUSG Connect. A Request submitted with this form will be sent to OneUSG Connect Support for triage to the UGA Payroll Department