Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

MyID Request for Faculty, Staff, and others

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

Use this form to request the creation of a Microsoft Team.

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

As part of the Business Learning Community, Terry has interview rooms available for students and faculty to reserve. These rooms are designed to support video-related activities needed for events like remote interviews and recorded presentations for Undergraduate Students.


Most Terry College conference rooms are scheduled using in Outlook Calendars.

This page provides information on how to view availability and request adding a conference room to your calendar event in Outlook.

Auxiliary Services Information Technology Support

For a research group's PI to request user accounts for group members on the GACRC computing systems.

Request assistance with general technology issues

This service is to request assistance from Housing IT staff.

Submit a request for installation or request a quote.

General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.

Use this form to reserve a Terry Event Space for use by Faculty, Staff, or Students. These spaces include the Coca Cola Plaza, Foley Courtyard, and Stelling Study.

DNS records requests for DNLs

Telecommunications Infrastructure Design and Installation

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user forms or other TeamDynamix-specific help.

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.

UGAMail uses the latest version of Office 365.

Report a UGA telephone incident or repair request to the Telephone Services team.