Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.


MyID Request for Faculty, Staff, and others


For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.


Submit a request for installation or request a quote.


Auxiliary Services Information Technology Support


Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.


Request assistance with general technology issues


Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions


Use this form to request the creation of a Microsoft Team.


Report a UGA telephone incident or repair request to the Telephone Services team.


Add, Delete, and Edit Speedtypes


Requesting a new Listserv


For a research group's PI to request user accounts for group members on the GACRC computing systems.


The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.

UGAMail uses the latest version of Office 365.


This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user forms or other TeamDynamix-specific help.


This service is to request assistance from Housing IT staff.


General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.


Telecommunications Infrastructure Design and Installation


Requests for applications to use UGA SSO will be processed through a workflow with tasks that must be completed by the application owner and the Information Security and Identity Management teams within EITS.