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Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
Submit a request for installation or request a quote.
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.
General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.
Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.
For a research group's PI to request user accounts for group members on the GACRC computing systems.
For those in need of non-emergency Audio Visual help
Use this form to request the creation of a Microsoft Team.
College of Public Health - IT Request
Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions
Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.
Telecommunications Infrastructure Design and Installation
The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.
UGAMail uses the latest version of Office 365.