Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
MyID Request for Faculty, Staff, and others
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.
To request Expense Report Adjustments in the UGA Financial Management System.
Submit a request for installation or request a quote.
eLearning Commons requests
This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user forms or other TeamDynamix-specific help.
Assistance with OneSource
Auxiliary Services Information Technology Support
Use this form to request the creation of a Microsoft Team.
The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.
UGAMail uses the latest version of Office 365.
Request assistance with general technology issues
Telecommunications Infrastructure Design and Installation
Requesting a new Listserv
This service is to request assistance from Housing IT staff.
To request a Express Retro Payroll Request in the OneUSG Connect system.
Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions
Report a UGA telephone incident or repair request to the Telephone Services team.
General Support Request
General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.
To initiate an Off-Cycle Payment Request in OneUSG Connect. A Request submitted with this form will be sent to OneUSG Connect Support for triage to the UGA Payroll Department