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Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.


Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.


For instructors to request changes to be made in previously requested class account.


Ask a question about Information Security policies or request an policy exemption.


Request access to services such as file shares for new employees within Franklin College


Franklin OIT utilizes this service to process termination requests from OIR data.


For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.


Human Resources IT support


Use this form to request any changes to course evaluation open and close dates and times.


Use this form to request the creation of a Microsoft Team.


Submit a request for installation or request a quote.


For a research group's PI to request user accounts for group members on the GACRC computing systems.