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Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.


Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.


For a research group's PI to request user accounts for group members on the GACRC computing systems.


Request assistance with MATLAB issues.


General requests for support with the Franklin College of Office and Information Technology. Requests will be assigned to the appropriate team for service.


For PIs to request changes in or deletion of user accounts on GACRC computing systems.


Request support related to or register for training provided by the GACRC.


Background Status, Hiring Proposal Status, Position Status, Posting Status, Personnel Status, Request for Salary Action Status


For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.


This form should be used to report a Mirror Strike involving any vehicle belonging to Campus Transit.


Request software and common application database (e.g. NCBI blast databases) installation and upgrade.