Email and Collaboration

How-to articles and assistance with UGAMail, Office 365, Google Workspace, Zoom and more collaborative tools.

Categories (16)


Listserv is an email management system designed to send messages to groups of people via email.


Zoom is an online meeting tool that allows for video or audio conferencing from desktops or mobile devices.


UGAMail is the University of Georgia's email system, powered by Microsoft's Office 365.


Microsoft Teams allows you to collaborate with classmates and co-workers anytime, anywhere. It's deeply integrated with Office 365, making it easy to chat, work on documents, conduct and schedule meetings, and more.

Information about Teams Phone can be found in the Telephone Support area of the Service Catalog.

Google Workspace at UGA

Google Workspace offers eligible students, faculty and staff access to several popular Google collaborative tools within the domain.

Institutional File Storage

Institutional File Storage (IFS) is a digital file storage option for units at the University of Georgia who want an affordable storage option to access on a mounted drive on a desktop.


UGAMail Calendar is the scheduling component of a suite of web-based tools hosted via Microsoft Office 365.


Microsoft Forms is a free survey tool available to students, faculty and staff through their web-based UGAMail.


Microsoft Groups is a collaboration suite, equipped with a shared inbox for email conversations between members, a shared calendar for scheduling events related to the group, 1 TB of shared OneDrive space as a central place for the group to store and share files, and a shared OneNote notebook for gathering ideas, research, and information.

Power BI

Microsoft’s Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights.


Microsoft's Sway is a web-based presentation tool.

Office 365

Office 365 is a productivity suite of software from Microsoft that includes Word, PowerPoint, Excel, Outlook and more.


Microsoft's OneDrive for Business allows students, faculty and staff to store, sync, and share work files in the cloud.


Microsoft’s Planner is a project management app. Users can create project plans, form groups and assign tasks to group members.

Adobe Creative Cloud

Adobe Creative Cloud Student License Requests and Adobe Support Forms are located here.

Content 7

Content 7 General Support Requests are located here.