Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.


This service request is used for all TeamDynamix (TDx) related needs and support. It covers a wide range of tasks including, but not limited to, new license purchases, user account updates, profile modifications, group updates, workflow adjustments, form/service updates, response template modifications, and any other TDx-related issues or requests. If you require assistance or have any concerns related to TeamDynamix, please submit this request for prompt support.


Request a new or renewal license for MATLAB.


Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions


For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. Do not fill out this form for your own access. For requests for multiple users (five or more), please email the EITS Help Desk.


Submit a request for installation or request a quote.


Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.


Submit this ticket to repair or report an issue with an existing Teams Phone line.


Telecommunications Infrastructure Design and Installation


For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.


DNS records requests for DNLs


Use this form to request the creation of a Microsoft Team.


Adobe Creative Cloud licenses give students access to Adobe’s industry-standard creative tools for graphic design, video editing, photography, and more, supporting coursework and creative projects.


This form is for questions about Tech Lending, contesting fines, and policy information.


Network Support form for residents in Campus housing units.


This form is for requesting a MyID test account.