Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

This service request is used for all TeamDynamix (TDx) related needs and support. It covers a wide range of tasks including, but not limited to, new license purchases, user account updates, profile modifications, group updates, workflow adjustments, form/service updates, response template modifications, and any other TDx-related issues or requests. If you require assistance or have any concerns related to TeamDynamix, please submit this request for prompt support.

For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.

Submit this ticket to repair or report an issue with an existing Teams Phone line.

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. Do not fill out this form for your own access. For requests for multiple users (five or more), please email the EITS Help Desk.

Use this form to request the creation of a Microsoft Team.

Use this form to request a new Listserv.

Submit a request for installation or request a quote.

DNS records requests for DNLs

The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.

UGAMail uses the latest version of Office 365.

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

Ask a question about Information Security policies or request an policy exemption.

Departmental z-accounts are used to gain administrative access to certain UGA systems and are intended only for system administrators. If you no longer need z-account access for your job duties, please complete this form.

This form is for requesting a MyID test account.

Report a telephone incident or repair request for PBX and GTA phone lines to the Telephone Services team. This request is not intended for Teams Phone numbers or to make changes to and existing phone line.

Adobe Creative Cloud licenses give students access to Adobe’s industry-standard creative tools for graphic design, video editing, photography, and more, supporting coursework and creative projects.

Client Technology Support for Miller Learning and other supported departments.

Assistance with Content 7