Popular Services

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

This service request is used for all TeamDynamix (TDx) related needs and support. It covers a wide range of tasks including, but not limited to, new license purchases, user account updates, profile modifications, group updates, workflow adjustments, form/service updates, response template modifications, and any other TDx-related issues or requests. If you require assistance or have any concerns related to TeamDynamix, please submit this request for prompt support.

Submit this ticket to move existing phone lines from their current phone system to Teams Phone. Only accessible by the Department Telephone Representative.

Submit a request for installation or request a quote.

UGA Information Security general questions or assistance, including assistance with DLP, SIEM, Trend Micro Console and other requests.

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.

UGAMail uses the latest version of Office 365.

DNS records requests for DNLs

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

Google Sites is a free web hosting service offered to UGA faculty, staff, and student organizations. Please review the Google Sites KB article before submitting this request.

For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.

Departmental z-accounts are used to gain administrative access to certain UGA systems and are intended only for system administrators. If you no longer need z-account access for your job duties, please complete this form.

Telecommunications Infrastructure Design and Installation

Client Technology Support for Miller Learning and other supported departments.

Use this form for assistance with email lists hosted at UGA.

Submit this ticket to repair or report an issue with an existing Teams Phone line.

Office of Institutional Research data integration requests.

Support for EITS staff desktops by Client Technology Services (CTS)

Use this form for MyID Requests for Faculty, Staff, and others.

*THIS IS FOR TESTING*

This form is for the Team Dynamix test environment.

This form should be used to submit an IP address to be either: 1) xyz, 2) abc, or 3) mnop.