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Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. Do not fill out this form for your own access. For requests for multiple users (five or more), please email the EITS Help Desk.
For instructors to request changes to be made in previously requested class account.
Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
This form is for Department Network Liaisons (DNLs) and EITS personnel to request changes to SendFiles. For general SendFiles assistance, please contact the EITS Help Desk. To login and use the SendFiles service, please go to sendfiles.uga.edu
Submit this ticket to repair or report an issue with an existing Teams Phone line.
Request software and common application database (e.g. NCBI blast databases) installation and upgrade.
Google Sites is a free web hosting service offered to UGA faculty, staff, and student organizations. Please review the Google Sites KB article before submitting this request.
For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.
Report a telephone incident or repair request for PBX and GTA phone lines to the Telephone Services team. This request is not intended for Teams Phone numbers or to make changes to and existing phone line.
The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.
UGAMail uses the latest version of Office 365.