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Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
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This service request is used for all TeamDynamix (TDx) related needs and support. It covers a wide range of tasks including, but not limited to, new license purchases, user account updates, profile modifications, group updates, workflow adjustments, form/service updates, response template modifications, and any other TDx-related issues or requests. If you require assistance or have any concerns related to TeamDynamix, please submit this request for prompt support.
Submit this ticket to move existing phone lines from their current phone system to Teams Phone. Only accessible by the Department Telephone Representative.
Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.
Request software and common application database (e.g. NCBI blast databases) installation and upgrade.
Google Shared Drives are granted through the purchase of a Google Workspace Teaching & Learning license from CDW via UGAMart. Each license gives you one 100GB Shared Drive, at a cost of $48/year, prorated to be renewed by December 12 each year.
Campus units can submit a request to gain access to Microsoft Intune (at no cost to the unit) to manage their unit's user access, applications, and devices.
eLearning Commons Associate Section Instructor Request Form
Ask a question about Information Security policies or request an policy exemption.
For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.
This form will be used to track exceptions for applications that will use LDS.UGA.EDU after March 6, 2020 when all other UGA applications are required to use UGA SSO.