Listserv FAQs

Do I need to subscribe to my own list?

Yes. If you want to see messages posted to your list, you'll need to subscribe to your list like all other subscribers.

How do I contact a list owner? 

If you are having problems subscribing or unsubscribing to a list, or if you wish to ask the list owner a question, send an email to [listname]-request@listserv.uga.edu. Example: ugastaff-request@listserv.uga.edu

How do I know which lists I'm subscribed to? 

Visit listserv.uga.edu and click Log In. Once you are logged in, scroll down the left side and click Subscriptions. Your current list subscriptions will be displayed. 

How do I find a list of available lists? 

To search a list of lists, visit listserv.uga.edu. Available lists are displayed on the homepage. To search for private or confidential lists, type the name of a list in the Access Unlisted Lists search bar.

What are the available list restriction settings? 

LISTSERV allows owners to create lists with restrictions on who may join their list, how subscribers may post messages and if messages may be archived to view.

  • Public: Anyone can post to the list.
  • Private: Only list subscribers can send messages to the list.
  • Editor: Messages will be reviewed by a moderator to be approved or denied. This is also used for "Announce-only" lists.
  • Public, Auto-responder: The list just responds with a set message.

Why can't I send a message to the list?

There are a couple of reasons why you are not able to send messages:

  1. The user has sent an “Out of Office” email to the Listserv. When this happens, the emails are dropped automatically to prevent a never-ending loop between the users and the Listserv.
    1. To fix this change the subject line to “I’ll be away till next week” or “How to reach me this Friday” or something similar.
  2. The subscriber of the Listserv does not have permission to send messages.
    1. To Fix this the Owner of the Listserv needs to change the subscriber privileges by updating them in the lists configuration.
  3. A message can fail if the attachment or Image is corrupt.
    1. To fix this upload the image to OneDrive then copy the link to the file in OneDrive. Then include the link in a message to the subscribers in the list.

Message Size: A message can fail if you exceed the maximum size of the message. The rule of thumb for gauging the size of your message is that 1MB is roughly between 13,000 lines (at 80 characters per line) and 16,000 lines (at 65 characters per line).

Attachment restrictions:

  1. The Maximum size limit for attachments is determined by the list owner. If the attachment is bigger than the size limit than the message will fail.

How do I change my listserv name?

Send a plain text email to LISTSERV@LISTSERV.UGA.EDU from the email account you use with listserv. The "from" email address must match the email address you use to log into listserv.

In the body of the email, put:

REGISTER <full name>

(replacing <full name> with the desired name)

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Details

Article ID: 153162
Created
Fri 1/13/23 3:36 PM
Modified
Tue 5/14/24 1:40 PM