Teams Phone allows users to make and receive voice calls within the platform.
Users can initiate calls to individuals or groups directly from the Teams Phone interface.
Teams Phone provides voicemail functionality, allowing users to receive and manage voicemails within the Teams Phone application.
Users can set up call forwarding to redirect calls to another number or user when they are unavailable.
Teams Phone supports call transfer capabilities, allowing users to transfer calls to other team members or external numbers.
Users can place calls on hold and then resume them when ready.
Teams Phone allows organizations to set up call queues to manage incoming calls effectively, distributing them among available team members.
Auto attendants enable the creation of customized voice menus to guide callers to the right department or individual.
Administrators can configure caller ID policies to control the display of users' phone numbers when making outbound calls.
Teams Phone provides reporting features to track call usage, performance, and other relevant metrics.
Teams Phone is integrated with other Microsoft 365 applications, allowing for a seamless experience across collaboration and communication tools.