How do I Cancel a Scheduled Message?

This guide explains how to cancel (revoke) a pending or scheduled message in LISTSERV.

Steps for revoking or canceling a message

  1. Go to LISTSERV and log in. 
  2. Click List Management
  3. Select List Dashboard
  4. Choose your list.

Screenshot of LISTSERV dashboard for list management.

5. Select Show Pending Messages.

Screenshot of show pending messages option.

6. Select the pending message you wish to delete.

Screenshot of pending messages ready for deletion.

7. Select Revoke.

Screenshot of screen to revoke messages.

8. When the confirmation pop-up appears, click Revoke again.

Screenshot of confirmation pop-up.

Result

A confirmation message will appear:

"The scheduled message has been successfully canceled."

Screenshot of confirmation message that messages have been deleted.

Notes

  • The Revoke option only appears for messages that are pending or scheduled.
  • Once revoked, the message will not be sent.
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