 TeamDynamix

Submit general requests or questions that don't fit into other TeamDynamix services.

Request to add/edit admins, users, groups, workflows, security roles.

Use this service to request a new ticket type, new assignment rules, create ticket assignment rules, new workflow, update workflow, edit scheduled ticket, request a scheduled ticket, add or edit SLAs, add/edit ticket notification, add/edit ticket response templates.

This service allows users to request new reports/desktop templates as well as modifying existing request new reports/desktop templates.

Submit a request to update the layout/content of the unit's client portal. Request to publish or edit TeamDynamix knowledge base articles.