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Services or Offerings?
Advancement IT General Support Request
  1. Services
  2. Advancement IT
Request general support from Advancement IT
DAR Tech Support
  1. Services
  2. Advancement IT
Request general tech support (pc, printers, listservs, phones, etc.)
New Fund and Addendum Request
  1. Services
  2. UGA Foundation Business Operations
Request a new fund number, draft agreement, and/or online giving link.
Event Approval Form
  1. Services
  2. UGA Foundation Business Operations
BEFORE YOU BEGIN, please set up your event in the GAIL events module as some of those details will be required to complete this ticket.
User and Group Management
  1. Services
  2. TeamDynamix
Request to add/edit admins, users, groups, workflows, security roles.
Cash & Expense Transfer Request
  1. Services
  2. UGA Foundation Business Operations
Use to request transfer of cash or expenditures between Foundation funds.
Form/Ticket Management
  1. Services
  2. TeamDynamix
Use this service to request a new ticket type, new assignment rules, create ticket assignment rules, new workflow, update workflow, edit scheduled ticket, request a scheduled ticket, add or edit SLAs, add/edit ticket notification, add/edit ticket response templates.
FAME Support
  1. Services
  2. Advancement IT
Request FAME Support (Login issues, delete attachment(s) from a check request, delete a check request, etc.)
Reporting/Desktop Management
  1. Services
  2. TeamDynamix
This service allows users to request new reports/desktop templates as well as modifying existing request new reports/desktop templates.
Scholarship Budget Request
  1. Services
  2. UGA Foundation Business Operations
Request updated budget for ScholarshipUniverse (OSFA).
Client Portal
  1. Services
  2. TeamDynamix
Submit a request to update the layout/content of the unit's client portal. Request to publish or edit TeamDynamix knowledge base articles.
UGA Foundation General Support Request
  1. Services
  2. UGA Foundation Business Operations
Request general support from UGA Foundation.
Check Reissue and Cancellation Request
  1. Services
  2. UGA Foundation Business Operations
Submit a request to Expenditure Control to have a check reissued or canceled.
Event Registration Page Request
  1. Services
  2. Advancement IT
Request an Event Registration Page from our BBIS team
Qlik Request
  1. Services
  2. Advancement IT
Request new Qlik projects, modify existing projects, revoke/grant access, or ask other Qlik questions.