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    Lookup Category Clear Category
    Services or Offerings?
    Advancement IT General Support Request
    1. Services
    2. Advancement IT
    Request general support from Advancement IT
    DAR Tech Support
    1. Services
    2. Advancement IT
    Request general tech support (pc, printers, listservs, phones, etc.)
    New Fund and Addendum Request
    1. Services
    2. UGA Foundation Business Operations
    Request a new fund number, draft agreement, and/or online giving link.
    Event Approval Form
    1. Services
    2. UGA Foundation Business Operations
    BEFORE YOU BEGIN, please set up your event in the GAIL events module as some of those details will be required to complete this ticket.
    User and Group Management
    1. Services
    2. TeamDynamix
    Request to add/edit admins, users, groups, workflows, security roles.
    Cash & Expense Transfer Request
    1. Services
    2. UGA Foundation Business Operations
    Use to request transfer of cash or expenditures between Foundation funds.
    Form/Ticket Management
    1. Services
    2. TeamDynamix
    Use this service to request a new ticket type, new assignment rules, create ticket assignment rules, new workflow, update workflow, edit scheduled ticket, request a scheduled ticket, add or edit SLAs, add/edit ticket notification, add/edit ticket response templates.
    FAME Support
    1. Services
    2. Advancement IT
    Request FAME Support (Login issues, delete attachment(s) from a check request, delete a check request, etc.)
    Reporting/Desktop Management
    1. Services
    2. TeamDynamix
    This service allows users to request new reports/desktop templates as well as modifying existing request new reports/desktop templates.
    Scholarship Budget Request
    1. Services
    2. UGA Foundation Business Operations
    Request updated budget for ScholarshipUniverse (OSFA).
    Client Portal
    1. Services
    2. TeamDynamix
    Submit a request to update the layout/content of the unit's client portal. Request to publish or edit TeamDynamix knowledge base articles.
    UGA Foundation General Support Request
    1. Services
    2. UGA Foundation Business Operations
    Request general support from UGA Foundation.
    Check Reissue and Cancellation Request
    1. Services
    2. UGA Foundation Business Operations
    Submit a request to Expenditure Control to have a check reissued or canceled.
    Event Registration Page Request
    1. Services
    2. Advancement IT
    Request an Event Registration Page from our BBIS team
    Qlik Request
    1. Services
    2. Advancement IT
    Request new Qlik projects, modify existing projects, revoke/grant access, or ask other Qlik questions.