Popular Services
Submit a ticket to our applications and Integrations team to request support with UGAF@Work.
Update or submit a new request for marketing efforts, event communications, prospecting, and data research/reporting from our Query and Reporting team
Request a new fund number, draft agreement, and/or online giving link.
Request an Event Registration Page from our BBIS team
Use to request transfer of cash or expenditures between Foundation gifts or unrestricted budgets.
Request general tech support (pc, printers, listservs, phones, etc.)
Use for general questions related to expenditure control.
Request updated budget for ScholarshipUniverse (OSFA).
BEFORE YOU BEGIN, please set up your event in the GAIL events module as some of those details will be required to complete this ticket.
Request general support from the Gift Accounting team. These requests may include gift adjustments and inquiries on pledges and grant agreements.
Request general support from UGA Foundation.
Use for general questions related to fund agreements.
Submit a request to Expenditure Control to have a check reissued or canceled.
Use this service to request a new ticket type, new assignment rules, create ticket assignment rules, new workflow, update workflow, edit scheduled ticket, request a scheduled ticket, add or edit SLAs, add/edit ticket notification, add/edit ticket response templates.
Submit a request to update the layout/content of the unit's client portal. Request to publish or edit TeamDynamix knowledge base articles.
Use for general questions related to UGAF financial accounting.
Request to add/edit admins, users, groups, workflows, security roles.
Request FAME Support (Login issues, delete attachment(s) from a check request, delete a check request, etc.)
Request new Qlik projects, modify existing projects, revoke/grant access, or ask other Qlik questions.
This service allows users to request new reports/desktop templates as well as modifying existing request new reports/desktop templates.
This service should be used by Gift & Estate Planning to request that a planned gift be added as revenue by Gift Accounting.