My Recently Visited Services

BEFORE YOU BEGIN, please set up your event in the GAIL events module as some of those details will be required to complete this ticket.


Update or submit a new request for marketing efforts, event communications, prospecting, and data research/reporting from our Query and Reporting team


Request general support from the Gift Accounting team. These requests may include gift adjustments and inquiries on pledges and grant agreements.


Request an Event Registration Page from our BBIS team


Request a new fund number, draft agreement, and/or online giving link.


Submit general requests or questions that don't fit into other TeamDynamix services.


Request FAME Support (Login issues, delete attachment(s) from a check request, delete a check request, etc.)


Use this service to request a new ticket type, new assignment rules, create ticket assignment rules, new workflow, update workflow, edit scheduled ticket, request a scheduled ticket, add or edit SLAs, add/edit ticket notification, add/edit ticket response templates.


Request general support from Advancement IT


Use for general questions related to fund agreements.


Use for general questions related to expenditure control.


Use to request transfer of cash or expenditures between Foundation funds.


Submit a request to update the layout/content of the unit's client portal. Request to publish or edit TeamDynamix knowledge base articles.


Request to add/edit admins, users, groups, workflows, security roles.


Request a Donation Page from our BBIS team


Use for general questions related to UGAF internal control and data analytics requests.


Request updated budget for ScholarshipUniverse (OSFA).


Submit a request to Expenditure Control to have a check reissued or canceled.


Use for general questions related to UGAF financial accounting.


This service should be used by Gift & Estate Planning to request that a planned gift be added as revenue by Gift Accounting.


Request general tech support (pc, printers, listservs, phones, etc.)


This service allows users to request new reports/desktop templates as well as modifying existing request new reports/desktop templates.