EITS offers support for departmental computer labs on a cost-recovery basis, including equipment lifecycle management.
Key Features
- Support and maintenance of computer hardware and software provided
- On-call support for lab users through the EITS Help Desk during standard EITS Help Desk hours.
- Collaboration to seek funding for equipment lifecycle replacement, maintenance and support personnel
Pricing
Support
Tier 1: Client Technology Services at ctshelp@uga.edu.
Tier 2: Alex Cann, ajcann@uga.edu
Tier 3: Sarah Jones, swjones@uga.edu
The client will provide an after-hours contact for issues requiring their involvement.