BeyondTrust Remote Support Portal offers a hosted remote support portal for assisting end users. This service, available to departments through EITS Cost Recovery, allows for remote troubleshooting and diagnosis of Windows, Mac, Linux and other operating systems.
Key Features
- Remote troubleshooting and diagnosis of several operating systems
- Streamline support across your enterprise
- Improve incident handling time and increase technician productivity
Pricing
| Service Description |
Pricing Unit |
FY25 Price |
FY26 Price |
Contact |
| Remote Support Portal |
Per Year |
$1,454.43 |
$1,454.43 |
Sarah Jones, swjones@uga.edu |
To purchase, please submit a Remote Support Portal Service Request.
Support
Tier 1: Contact EITS RSP support at TD@uga.edu.
Tier 2: Alex Cann, IT Manager – (706)-542-6292, ajcann@uga.edu
Tier 3: Sarah Jones – (706)-542-7688, swjones@uga.edu