Getting Started with Teams Phone

Once your department or unit has transitioned to Teams Phone, you’ll want to make sure your Teams Phone is set up correctly.

First, restart your computer and sign into Teams with your MyID@uga.edu and your password.

Configure your Voicemail

You can configure your voicemail in Settings. Click the three dots in the upper right-hand corner of the Teams window, then click Settings.

In the left sidebar menu, Click Calls. Scroll down to Manage Voicemail.

There you can Record a Custom Greeting or use the Set up a text-to-speech customized greeting option to type a greeting.

You can also create a specialized voicemail greeting for when you are out of the office under Manage Out-of-Office Voicemail.

Test Teams Calls

We recommend testing the following call functions. You can find instructions for each on the Microsoft website:

• Make a call by dialing an external number
• Put a call on hold and retrieve a held call
• Transfer a call
• Test your voicemail:
  • Place a call to your Teams phone number and leave a message.
  • Check your voicemail in Teams

Install the Teams Mobile app on your mobile device (Optional)

With the Teams Mobile App, you can answer calls from your university phone number on your smartphone, rather than using your personal number for work calls.

This app is available for free in the App Store and Google Play.

Learn More

The following Microsoft articles can also assist you with more basic Teams Phone functions:

Teams Phone Quick Start Guide

Make a call

Answer a call

Manage calls

Microsoft also offers short videos on how to use many basic Teams Phone functions.