The UGA PBX is a centralized service managed by the University of Georgia Office of Telephone Services that supports the maintenance of telephone services across campus units. We are currently in the process of moving phone lines off of it onto Teams Phone. Each department may work through a designated Departmental Telephone Representative (DTR) to request updates to their current telephone setup if needed.
Key Features
- Manages campus-wide phone service through DTRs for coordinated requests and support
- Supports analog, digital, and VoIP lines with flexible setup options
- Offers voicemail, call forwarding, pickup, and coverage features
- Includes features like redial, transfer, hold, and speakerphone on supported phones
- Processes work orders within 10 business days through a centralized request system
Pricing
To purchase please submit a Current UGA and AT&T Telephone Support Request or contact Steven Duffee at sduffee@uga.edu.
Support
Support is provided through each department’s designated Departmental Telephone Representative (DTR), who serves as the primary contact for coordinating changes or additions to departmental telephone service. The DTR is knowledgeable about the required forms and submission process and works directly with Telephone Services to ensure requests are processed efficiently. For assistance, DTRs can contact Telephone Services at 706-542-6962 or visit the office in Stegeman Coliseum, Room 261.