Amazon Web Services: Account set-up and support

How do I set up my account?  

Once your purchase order (PO) has been issued to Amazon Web Services (AWS), the departmental technical contact should follow the AWS online instructions for account creation, setting up fiscal cap alerts and management reporting, and linking the department’s master account to UGA’s account list.

Set up master/sub account structure, financial cap alerts and internal process controls with the departmental business office and fiscal officer.

After the master account is created, please email your contact information, including UGA’s legal name of “The Board of Regents of the University System of Georgia on and behalf of the University of Georgia," and AWS account number to uga-aws-request@amazon.com , so the account can be added to UGA’s accounts list.

How do I delete or transfer my account?  

Each departmental technical representative is responsible for all system administration, including access, removal, and transfer of responsibility for all unit/department end users supported.

AWS support services

Contact the UGA-dedicated AWS Account team if you need assistance with:

  • Demos, presentations, meetings, proofs of concepts to help explain AWS Services as it relates to the university project
  • Architectural Designs. AWS will architect for you or with you, and can review your architectural plans
  • Pricing AWS Services
  • Researchers’ Cost Models. AWS will develop a cost model for inclusion in researchers’ grants prior to submission
  • Letters of Support. AWS will provide Letter of Support for inclusion in researchers’ grants prior to submission.
  • Research Grants from AWS
  • Training

AWS Contact Information

Louis Leclerc
Account Manager – Higher Education
Mobile: 770-329-4924
leclouis@amazon.com
AWS Solutions
Healthcare Providers & Insurers in the Cloud
AWS Cloud for Higher Education

More information

Reserved Instances: For AWS services that qualify for Reserved Instances, please see AWS Support Plan Pricing and Purchasing Amazon EC2 Reserved Instances

Workspaces: Find information on Workspaces pricing, including Microsoft licensing information.

Support: Compare AWS support plans.