The purpose of this form is to provide a method to request support from the EITS Identity Management (IdM) Team. This includes reporting an issue with an IdM system or service, requesting services or modifications to current service offerings, and other inquiries to the IdM team. Please complete this form to help determine the best course of action to resolve the issue.
Use this ticket to request assistance from the EITS Identity Management (IDM) Team regarding any issues, questions, or changes related to identity services at the University of Georgia.
Please provide as much detail as possible to help us assess and resolve your request efficiently. Relevant information may include:
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A clear summary of the issue or request
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Affected systems or services
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Impacted users or departments
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Any error messages or screenshots (if applicable)
Once submitted, the IDM team will review your ticket and follow up with the next steps or additional questions if needed.