Important Notice:
This form should only be used if you received the following message in OneUSG Connect when attempting to enter direct deposit information:
Please contact your institution's Human Resources or Payroll office to complete this transaction. Additional verification is necessary.
Regular Direct Deposit Update:
Most employees should update their direct deposit information directly through OneUSG Connect. Please follow the instructions outlined in this tutorial.
Special Direct Deposit Update Instructions:
If an employee attempts to change their direct deposit to certain identified banks with increased risk of payroll fraud, the system will not allow the banking information to be saved. Instead, a system-generated pop-up note will instruct the employee to contact the institution HR/payroll office to make the change (see message above). If you received this message, please click “Submit Request” to the right and complete the form to notify payroll. Payroll will follow up to verify your identity and request additional documentation.