Viewing the Accounts Receivable Collections Workbench

   Overview   

The article will provide an overview of accessing the Accounts Receivable Workbench. The Accounts Receivable Workbench provides extended and detailed views of the information associated with the awards that you search. This article includes accessing the payments, items, aging, and contracts information tabs associated with the queried information.

In this article, you will view the Accounts Receivable Collections Workbench.

1. Step 1

Employee Self service homepage displayed with the Classic Home tile highlighted

First, log into the Financial Management System

Click the Classic Home tile.

2. Step 2

Classic Home page displayed with Adjust Collections Workbench link highlighted

To navigate to the Accounts Receivable Collections Workbench page, select:

Main Menu > Accounts Receivable > Collections Workbench

3. Step 3

Collections Workbench page displayed with the SetID field highlighted

The Collections Workbench page is displayed.

The SetID is required for the search criteria.

To locate the SetID Unit, click the lookup magnifying glass to the right of the SetID field or enter the SetID directly.

In the SetID field, enter " 18003 "

4. Step 4

Collections Workbench page displayed with the Unit ID field highlighted

The Unit is required for the search criteria.

To locate the Unit, click the lookup magnifying glass to the right of the Unit field or enter the Unit directly.

Enter the appropriate information into the Unit field.

In the Unit field, enter " 18400 ".

5. Step 5

Collections Workbench page displayed with the lookup magnifying glass highlighted

Click the lookup magnifying glass to the right of the  Customer field to search for a Customer ID.

6. Step 6

Result list displayed with the 000000000010025 link highlighted

The result list is displayed. Click the appropriate link.

Click the  000000000010025  link.

7. Step 7

Collections Workbench page displayed with the Search button highlighted

Click the Search button.

8. Step 8

Collections Workbench page displayed

The Accounts Receivable Collections Workbench will provide information on billings, receipts, past due amounts and other information that will help you assess the risk and payment behavior of a sponsor.

This will provide information at the sponsor level as well as per contract.

9. Step 9

Collections Workbench page displayed with the Credit Profile tab highlighted

The Credit Profile tab is displayed and will provide information on the risk and payment behavior of a sponsor.

10. Step 10

Collections Workbench page displayed with the Payments tab highlighted

Click the Payments tab.

11. Step 11

Payments tab displayed

The Payments tab is displayed. This tab shows information on the status of payments including Outstanding and Complete payments.

12. Step 12

Collections Workbench page displayed with the Items tab highlighted

Click the Items tab.

 

 

13. Step 13

Items page displayed

The Items page is displayed. This page displays credits and debits for the stated sponsored project.

For example,  if the sponsor short paid an invoice, the difference would show in this tab.

14. Step 14

Collections Workbench page displayed with the Aging tab highlighted

Click the Aging tab.

15. Step 15

Aging tab displayed

The Aging tab is displayed. This tab provides the status of payments.

Note: The UGA Financial Management System is configured to post a payment to a specific receivable. This enables much better monitoring of receivables.

16. Step 16

Collections Workbench page displayed with the Contracts tab highlighted

Click the Contracts tab.

17. Step 17

Contracts tab displayed

The Contracts tab is displayed.

From the Contracts tab, a user may open a window with contract summary information. One of the advantages of this feature is that it provides the PI’s department administrator with vital information.  There will be cases that will require the combined effort of the department administrator and SPA to resolve collection issues.