Firewall Exception Request Renewals and Expirations

To request a renewal, expiration, or other change to an existing exception request, you may update the ticket in one of these ways:

• Web:  Use the "Comment" button on the ticket to add a comment letting us know what action to take.  You may see your Firewall Exception and other tickets at https://uga.teamdynamix.com/TDClient/Requests/TicketRequests/, or follow the ticket link in the TeamDynamix email notice.

• Email:  If you have a TeamDynamix email notice about this request, you may reply to it, which will add a comment on the ticket.  The TeamDynamix notices have a "From" address of notify@teamdynamixapp.com.  (Note that responding to emails you may have from the old Remedy system will not work for this purpose.)