When you receive an email indicating that a ChartField request has been denied, you cannot see the comments as to why this is denied in the email itself. To review the comments from the approver who denied the request, you will need to go into the original request transaction.
In this article, you will learn how to access a ChartField request that has been denied in order to review the comments.
First, log into the Financial Management System.
On the UGA Financials homepage, click the General Ledger tile.
You will begin from the same page where the requests are initiated.
Click the Chartfield Request link.
To search for a request that has already been submitted, click the Find an Existing Value tab.
Click the Collapse menu button to make your workspace larger.
Click the Clear button to clear the existing parameters.
If you have copied the Request ID from the denial email, use that to open the denied request..
If you do not have the Request ID, you can use any combination of the remaining fields to locate the request.
Example shown here: " 18000 " in the SetID field.
You can specifically look for journals with a status of Denied.
Click the Request Status dropdown list.
Click the Denied option.
Enter the initiator's MyID into the Requester field.
Example shown here: " maggie1 " in the Requestor field.
When you are finished entering your search criteria, click the Search button.
Select the journal you want to review.
Example shown here: 0000001733 link.
Click the View Approval Flow link to see the comments the approvers have entered.
Click the Expand button to open the Denial comments.
The Approval Flow page opens. You can see the status of the approval and see associated comments.
Click the Expand button to open the Comment History section which contains any prior comments recorded in the approval process.
After you have reviewed the history of past approval steps and comments, click the Return button.
Update the request based on the suggestion in the denial comments and submit again for approval, if needed.