Services A-Z (191)
MyID, Accounts & ID Management
For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.
Academics, Learning & Research / GACRC Service Catalog
For a research group's PI to request user accounts for group members on the GACRC computing systems.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Account Creation or Password Reset
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Service Includes Software Installation
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / CAES & Extension Website Support
Advice and consultation on third party software, online tools and other web-related questions.
OneSource
Assigning an Alternate Approver in the UGA Financial Management System
UGA College Specific Services / Parking Services
Anonymous report of a parking-related situation for UGA Parking Services
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
Tech Help / Student Release Management
Use this form to request changes to Argos based reports and datablocks.
UGA College Specific Services / Human Resources / General Human Resources
UGA College Specific Services / Auxiliary Services / Auxiliary IT Support
Auxiliary Services Information Technology Support
UGA College Specific Services / Auxiliary Services / Auxiliary Marketing
UGA College Specific Services / Center for Teaching & Learning
For Campus IT Staff to confirm completion of updates
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Classroom
Service includes preparing classroom audio/video quotes.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Classroom
Service includes all classroom audio/video support.
Email & Collaboration
Blackboard Collaborate Request
UGA College Specific Services / College of Environment + Design Technology Services
CED Building Access - Special Request
Telephone Services and Cable TV
Assistance with University Cablevision, UGA's on-campus TV service provider.
Wireless, Network & Internet Access
Telecommunications Infrastructure Design and Installation
UGA College Specific Services / Transit (Campus Transit)
Charter Bus Service Request
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report a collision involving any vehicle belonging to Campus Transit
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report a Mirror Strike involving any vehicle belonging to Campus Transit.
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report a Near Miss involving any vehicle belonging to Campus Transit.
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report any injury to a passenger involving any vehicle belonging to Campus Transit.
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report any unsafe road design, hazard, or condition that affects the safety of Campus Transit, its vehicles, or passengers..
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report any traffic law violations or hazardous driving involving any vehicle belonging to Campus Transit.
UGA College Specific Services / Transit (Campus Transit) / Campus Transit SMS Forms
This form should be used to report any injury at the Campus Transit facility or any condition or hazard that could affect the safety of the Campus Transit facility.
Information Security
Request authorization to connect a web application to the UGA Central Authentication Service (CAS) or SAML (Gluu) UGA’s federated identity provider.
UGA College Specific Services / College of Environment + Design Technology Services
College of Environment & Design (CED) Qualtrics requests
Academics, Learning & Research / GACRC Service Catalog
For an instructor to request user accounts for students attending a course that will need to use GACRC computing systems.
Academics, Learning & Research / GACRC Service Catalog
For instructors to request changes to be made in previously requested class account.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Classroom
Service includes any classroom hardware troubleshooting.
Tech Help
Client Technology Support for Miller Learning and other supported departments.
UGA College Specific Services / College of Education OIT
College of Education OIT Tech Support
UGA College Specific Services / College of Public Health OIT
College of Public Health - IT Request
UGA College Specific Services / College of Environment + Design Technology Services
CED Computer & Building access request
Academics, Learning & Research / GACRC Service Catalog
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Event & Meetings
Service includes all large scale, formal conference support.
UGA College Specific Services / Human Resources / HR Employment Services
Position Management, Recruitment & Hiring, Dual Career Assistance Program, Retirement Counseling, Customized Training Session
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Business Services
UGA College Specific Services / Center for Teaching & Learning
CTL Contact Request
UGA College Specific Services / Finance & Administration IT Support
Request access to Content 7 folders.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Account Creation or Password Reset
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / CAES & Extension Website Support
Service includes creating and hosting new CAES and Extension sites.
UGA College Specific Services / Center for Teaching & Learning
Requests for EITS NOC
UGA College Specific Services / Center for Teaching & Learning
For those in need of non-emergency Audio Visual help
UGA College Specific Services / Center for Teaching & Learning
CTL consultations for faculty about learning technologies
UGA College Specific Services / Center for Teaching & Learning
Sites on the CTL sites network must be directly affiliated with a course. Requests for a site must come from the instructor of the course.
MyID, Accounts & ID Management / Student Data Access
Data Dictionary, Reporting Specifications and Data Definition and Governance
Wireless, Network & Internet Access
For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
UGA College Specific Services / Auxiliary Services / Dining Services Maintenance
Information Security
DNS records requests for DNLs
Wireless, Network & Internet Access
DNS records requests for DNLs
Email & Collaboration / Office 365 DUO Pilot
Pilot for DUO in Office 365
Tech Help
Computer Lab requests for the Miller Learning Center and several Residence Halls.
Tech Help / EITS Cost Recovery Services
Client Departments desktop support
Tech Help
Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.
Academics, Learning & Research
eLearning Commons Associate Section Instructor Request Form
Academics, Learning & Research
eLearning Commons Manual Course Groups Request
Academics, Learning & Research
Request creation of a non-ATHENA course (for faculty and staff members of the UGA community)
Academics, Learning & Research
eLearning Commons Demo Student Account Request
UGA College Specific Services / Center for Teaching & Learning
Comments and suggestions for eLearning Commons (eLC).
Academics, Learning & Research
eLearning Commons requests
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Communication
Set up UGA email on a device or troubleshoot UGA email on a device
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Deactivate accounts & Workstation Wipe/Setup
UGA College Specific Services / Finance & Administration IT Support
FA IT Help Desk Support
Information Security
Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions
Information Security
To request that an exception ticket be renewed, expired, or updated, you may update the ticket by adding a comment on the web or via email. Click on this entry for more details.
UGA College Specific Services / College of Environment + Design Technology Services
Use this form to request the creation of a class or special ongoing project folder.
Academics, Learning & Research / GACRC Service Catalog
Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Hardware/Software & Security
Please specify if you are having issues with hardware or need hardware installed.
Wireless, Network & Internet Access
Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.
MyID, Accounts & ID Management
Requests for access to Identity Management (IDM) data and tools
MyID, Accounts & ID Management
Identity Management (IDM) support request
Information Security
InCommon SSL Certificate Request
Information Security
UGA Information Security general questions or assistance, including assistance with DLP, SIEM, Trend Micro Console and other requests.
UGA College Specific Services / College of Environment + Design Technology Services
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
UGA College Specific Services / Human Resources / HR Information Services
Human Resources IT support
OneSource
Request to submit Journal Generate
UGA College Specific Services / Finance & Administration IT Support
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Service Includes Uploading Video Content
Academics, Learning & Research
Kaltura Support Request
Academics, Learning & Research / GACRC Service Catalog
For a research group's PI to register a computing lab on the GACRC computing systems
Email & Collaboration
Assistance with email lists hosted at UGA
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Communication
Listserv support for CAES-membership and new list creation assistance.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Training
Service includes access and training for Lynda.com
UGA College Specific Services / College of Environment + Design Technology Services
Please fill out the form to submit an event to the CED Master Calendar. Please check the calendar to be sure an event is not already present before submission.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Service Includes Software Installation
Tech Help / EITS Contracts & Licensing (EITS C&L)
Request assistance with MATLAB issues.
UGA College Specific Services / Medical Partnership
Request IT training for the classrooms, video conferencing, online meetings/classes applications, new instructional technology, etc
UGA College Specific Services / Medical Partnership
Medical Partnership desktop support
UGA College Specific Services / Medical Partnership
Medical Partnership video conference support
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Event & Meetings
Service includes any local meeting support.
Academics, Learning & Research / GACRC Service Catalog
For PIs to request changes in or deletion of user accounts on GACRC computing systems.
MyID, Accounts & ID Management
MyID Request for Faculty, Staff, and others
MyID, Accounts & ID Management
This form is for requesting that a deactivated MyID be re-enabled.
Wireless, Network & Internet Access
For resolving NAT type issues and voice chat problems on consoles.
Wireless, Network & Internet Access
Submit a request for installation or request a quote.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Network, Internet, Wireless Access
Service includes requesting network access.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Network, Internet, Wireless Access
Service includes troubleshooting any connectivity issues including wireless.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Account Creation & Workstation Setup
Tech Help / EITS Contracts & Licensing (EITS C&L)
Request a new or renewal license for MATLAB.
UGA College Specific Services / College of Environment + Design Technology Services
Use this form to request permissions for special folder access for students/grad assistants. This must be submitted by a faculty or staff member.
Academics, Learning & Research
Office of Institutional Research Data Delivery request
Academics, Learning & Research
Office of Institutional Research Data Warehouse requests
Academics, Learning & Research
Office of Institutional Research support
OneSource
Assistance with OneSource
OneSource
OneSource UAT - User Acceptance Testing
MyID, Accounts & ID Management
UGA Directory (People Search) Request
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
UGA College Specific Services / Parking Services
UGA Parking Services Feedback Form
UGA College Specific Services / Transit (Campus Transit) / Campus Transit Customer Service
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
Information Security
Ask a question about Information Security policies or request an policy exemption.
UGA College Specific Services / Transit (Campus Transit) / Campus Transit Customer Service
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Hardware/Software & Security
Service includes printer installation and troubleshooting.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Account Creation or Password Reset
UGA College Specific Services / Terry College of Business / Accounts and Access Requests
Need a Qualtrics account? Having issues with your Qualtrics surveys?
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Business Services
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
UGA College Specific Services / Human Resources / HR Employment Services
This form is to be submitted by the Athletic HR office representative once approvals are obtained by the Athletic Business office.
Information Security
Ask technical assistance with transitioning your site to the UGA Central Authentication Service (CAS) or SAML (Gluu) UGA’s federated identity provider.
UGA College Specific Services / Human Resources / HR Employment Services
This form should be submitted by Business Managers in the corresponding districts.
UGA College Specific Services / Human Resources / HR Employment Services
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
UGA College Specific Services / Auxiliary Services / Auxiliary Finance
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / General Support Request
General Support Request
Academics, Learning & Research
Research Institutional File Storage (IFS) Service
UGA College Specific Services / Terry College of Business / Facilities Requests / Room Reservations
Need a Terry College maintained classroom for an event?
ALL Classroom reservations need to be made 48 hours in advance of the event to ensure that your request can be accommodated.
UGA College Specific Services / Terry College of Business / Facilities Requests / Room Reservations
Most Terry College conference rooms are scheduled using in Outlook Calendars.
This page provides information on how to view availability and request adding a conference room to your calendar event in Outlook.
UGA College Specific Services / Terry College of Business / Facilities Requests / Room Reservations
Request help with a non-urgent classroom or meeting room issue (for urgent support, call Terry OIT at 706-542-6799)
OneSource
To request a Retro Payroll Request in the OneUSG Connect system.
Academics, Learning & Research
Student Advising and Guidance Expert (SAGE) Support
Information Security
Request a vulnerability scan, penetration test, or other security assessment of a system or network.
UGA College Specific Services / Human Resources / General Human Resources
UGA College Specific Services / Terry College of Business / Additional Services
For issues regarding your application to the Student Managed Investment Fund (SMIF)
UGA College Specific Services / College of Environment + Design Technology Services
CED Social Media request
Tech Help / EITS Contracts & Licensing (EITS C&L)
EITS Contracts & Licensing provides cost effective management of all fiscal aspects of IT contracts and renewals, software licensing, hardware maintenance, and IT related service
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Hardware/Software & Security
Please specify if you are having issues with software or need software installed.
Academics, Learning & Research / GACRC Service Catalog
Request software and common application database (e.g. NCBI blast databases) installation and upgrade.
UGA College Specific Services / Terry College of Business / Special Events
Terry College of Business Office of Special Events is here to ensure that your department plans successful events and programs that seek to educate, foster a sense of community and build relationships.
UGA College Specific Services / Human Resources / HR Employment Services
Background Status, Hiring Proposal Status, Position Status, Posting Status, Personnel Status, Request for Salary Action Status
Academics, Learning & Research / GACRC Service Catalog
For PIs to request a change in a storage configuration for the group.
UGA College Specific Services / Transit (Campus Transit) / Campus Transit Customer Service
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / CAES & Extension Website Support
Help with account set up and training, log in problems, creating and editing pages and working with documents and images in AEM and WordPress
Tech Help
TeamDynamix Ticketing Service Licensing
Tech Help
This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.
UGA College Specific Services / Miller Learning Center
Form to record damaged items
Telephone Services and Cable TV
Report a UGA telephone incident or repair request to the Telephone Services team.
UGA College Specific Services / College of Environment + Design Technology Services
UGA College Specific Services / Terry College of Business / Instructional Support
Request assistance with scheduling, accessing, editing, and/or publishing classroom lectures.
UGA College Specific Services / Terry College of Business / Instructional Support
Request third party software installations on a classroom computer.
UGA College Specific Services / Terry College of Business / Solutions Center
The Terry College Directory provides faculty and staff of the Terry College of Business a web location to provide contact information, updated biographical information, a profile photo, CV and other resources or links.
UGA College Specific Services / Terry College of Business / Facilities Requests / Room Reservations
Request to reserve a Terry Computer Lab for open lab hours, tests requiring computers, or other related events.
UGA College Specific Services / Terry College of Business / Hardware and Software
This form requests the imaging of a new or reissued computer to prepare it for use by a Terry College of Business Faculty of staff member, graduate level student, or student worker.
UGA College Specific Services / Terry College of Business / Instructional Support
Reviewing, troubleshooting, and proposing strategies for effective online teaching and learning.
UGA College Specific Services / Terry College of Business / Instructional Support
Request creation of non-credit course for UGA faculty and staff
UGA College Specific Services / Terry College of Business / Instructional Support
Test/quiz format check and setup in eLC courses
UGA College Specific Services / Terry College of Business / Instructional Support
Request special access to an eLC course
UGA College Specific Services / Terry College of Business / Instructional Support
Request third party software integration into eLC courses
UGA College Specific Services / Terry College of Business / Solutions Center
Request loaner equipment for Terry faculty and staff
UGA College Specific Services / Terry College of Business / Additional Services
Request removal of permissions and access of Terry services when an employee is leaving the college.
UGA College Specific Services / Terry College of Business
Request assistance with general technology issues
UGA College Specific Services / Terry College of Business / Instructional Support
Request captioning to course media to ease accessibility for students.
UGA College Specific Services / Terry College of Business / Instructional Support
UGA College Specific Services / Terry College of Business / Instructional Support
Request online proctoring for tests in online courses
MyID, Accounts & ID Management
This form is for requesting a MyID test account.
Academics, Learning & Research / GACRC Service Catalog
Request support related to training provided by the GACRC.
Tech Help / Student Release Management
Email & Collaboration
The EITS Campus Webhosting Service (Standard Edition, often referred to as a "www account") is a free web hosting service for UGA affiliated departments and student organizations.
Email & Collaboration
UGAMail's built-in calendar allows UGA students, faculty and staff to take full advantage of the new system's increased functionality and accessibility. This form is to request help with the UGAMail calendar.
Email & Collaboration
UGAMail's calendar allows resources like rooms to entered as items that can be reserved. Use this form to request creation of a new calendar resource.
Email & Collaboration
The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.
UGAMail uses the latest version of Office 365.
UGA College Specific Services / University Housing IT
This service is to request assistance from Housing IT staff.
UGA College Specific Services / University Housing IT
This service is to request changes to Housing and Staff websites.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Hardware/Software & Security
Service includes removal of all malicious infections and software.
Tech Help
UGA Virtual Lab software requests
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / CAES & Extension Website Support
Support for Georgia Counts, Extension Trainings, Scholarships, Impact Statements, File Sharing and all other CAES and Extension we applications
Tech Help
The EITS Campus Webhosting Service (Standard Edition, often referred to as a "www account") is a free web hosting service for UGA affiliated departments and student organizations.
UGA College Specific Services / College of Environment + Design Technology Services
CED Website Content Change request
MyID, Accounts & ID Management
Departmental z-accounts are used to gain administrative access to certain UGA systems and are intended only for system administrators. If you no longer need z-account access for your job duties, please complete this form.
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Account Creation/ID Management
Tech Help / EITS Contracts & Licensing (EITS C&L)
Tech Help / EITS Contracts & Licensing (EITS C&L)
UGA College Specific Services / College of Environment + Design Technology Services
Zoom meeting request
UGA College Specific Services / College of Agricultural & Environmental Sciences IT / Training
Service includes Zoom based training