Services A-Z (164)

For access to sensitive and restricted systems only. Request authorization for an employee in your department/unit to log in to the 02 Restricted VPN group. Do not fill out this form if you only need to log in to the 01 Default VPN Group. For requests for multiple users (five or more), please email the EITS Help Desk.

For a research group's PI to request user accounts for group members on the GACRC computing systems.

Account Creation or Password Reset

Service Includes Software Installation

Advice and consultation on third party software, online tools and other web-related questions.

Assigning an Alternate Approver in the UGA Financial Management System

Anonymous report of a parking-related situation for UGA Parking Services

Use this form to request changes to Argos based reports and datablocks.

For Campus IT Staff to confirm completion of updates

Service includes preparing classroom audio/video quotes.

Service includes all classroom audio/video support.

Blackboard Collaborate Request

CED Building Access - Special Request

Assistance with University Cablevision, UGA's on-campus TV service provider.

Telecommunications Infrastructure Design and Installation

Charter Bus Service Request

This form should be used to report a collision involving any vehicle belonging to Campus Transit

This form should be used to report a Mirror Strike involving any vehicle belonging to Campus Transit.

This form should be used to report a Near Miss involving any vehicle belonging to Campus Transit.

This form should be used to report any injury to a passenger involving any vehicle belonging to Campus Transit.

This form should be used to report any unsafe road design, hazard, or condition that affects the safety of Campus Transit, its vehicles, or passengers..

This form should be used to report any traffic law violations or hazardous driving involving any vehicle belonging to Campus Transit.

This form should be used to report any injury at the Campus Transit facility or any condition or hazard that could affect the safety of the Campus Transit facility.

Request authorization to connect a web application to the UGA Central Authentication Service (CAS) or SAML (Gluu) UGA’s federated identity provider.

College of Environment & Design (CED) Qualtrics requests

For an instructor to request user accounts for students attending a course that will need to use GACRC computing systems.

For instructors to request changes to be made in previously requested class account.

Service includes any classroom hardware troubleshooting.

Client Technology Support for Miller Learning and other supported departments.

College of Education OIT Tech Support

College of Public Health - IT Request

CED Computer & Building access request

Service includes all large scale, formal conference support.

Position Management, Recruitment & Hiring, Dual Career Assistance Program, Retirement Counseling, Customized Training Session

CTL Contact Request

Request access to Content 7 folders.

Account Creation or Password Reset

Service includes creating and hosting new CAES and Extension sites.

Requests for EITS NOC

For those in need of non-emergency Audio Visual help

CTL consultations for faculty about learning technologies

Sites on the CTL sites network must be directly affiliated with a course. Requests for a site must come from the instructor of the course. Please email Sherry Clouser at sac@uga.edu if you have questions.

Data Dictionary, Reporting Specifications and Data Definition and Governance

For each University School, College and Unit, it is essential that a Departmental Network Liaison (DNL) be identified. This individual serves as the primary point of contact for that unit, both with respect to the other users within the department and the central EITS support groups.

DNS records requests for DNLs

DNS records requests for DNLs

Pilot for DUO in Office 365

Computer Lab requests for the Miller Learning Center and several Residence Halls.

Client Departments desktop support

Help Desk technical support request form. Please provide information for technical assistance at the University of Georgia.

eLearning Commons Associate Section Instructor Request Form

eLearning Commons Manual Course Groups Request

Request creation of a non-ATHENA course (for faculty and staff members of the UGA community)

eLearning Commons Demo Student Account Request

Comments and suggestions for eLearning Commons (eLC).

eLearning Commons requests

Set up UGA email on a device or troubleshoot UGA email on a device

This form should be used by departmental HR representatives to capture time entry information.

Deactivate accounts & Workstation Wipe/Setup

FA IT Help Desk Support

Request Internet, Boyd Data Center (BDC) and Departmental Firewall Exceptions

To request that an exception ticket be renewed, expired, or updated, you may update the ticket by adding a comment on the web or via email. Click on this entry for more details.

Use this form to request the creation of a class or special ongoing project folder.

Report issues and request help with GACRC systems, except for software installation requests and account/lab creation requests.

Please specify if you are having issues with hardware or need hardware installed.

Request to activate an Ethernet port in your residence hall room for connecting your wired device(s) to the Internet.

Requests for access to Identity Management (IDM) data and tools

Identity Management (IDM) support request

InCommon SSL Certificate Request

UGA Information Security general questions or assistance, including assistance with DLP, SIEM, Trend Micro Console and other requests.

Human Resources IT support

Request to submit Journal Generate

Service Includes Uploading Video Content

Kaltura Support Request

For a research group's PI to register a computing lab on the GACRC computing systems

Assistance with email lists hosted at UGA

Listserv support for CAES-membership and new list creation assistance.

Service includes access and training for Lynda.com

Please fill out the form to submit an event to the CED Master Calendar. Please check the calendar to be sure an event is not already present before submission.

Service Includes Software Installation

Request assistance with MATLAB issues.

Request IT training for the classrooms, video conferencing, online meetings/classes applications, new instructional technology, etc

Medical Partnership desktop support

Medical Partnership video conference support

Service includes any local meeting support.

For PIs to request changes in or deletion of user accounts on GACRC computing systems.

MyID Request for Faculty, Staff, and others

This form is for requesting that a deactivated MyID be re-enabled.

For resolving NAT type issues and voice chat problems on consoles.

Submit a request for installation or request a quote.

Service includes requesting network access.

Service includes troubleshooting any connectivity issues including wireless.

Account Creation & Workstation Setup

Request a new or renewal license for MATLAB.

Use this form to request permissions for special folder access for students/grad assistants. This must be submitted by a faculty or staff member.

Office of Institutional Research Data Delivery request

Office of Institutional Research Data Warehouse requests

Office of Institutional Research support

Assistance with OneSource

OneSource UAT - User Acceptance Testing

UGA Directory (People Search) Request

UGA Parking Services Feedback Form

Ask a question about Information Security policies or request an policy exemption.

Service includes printer installation and troubleshooting.

Account Creation or Password Reset

Need a Qualtrics account? Having issues with your Qualtrics surveys?

This form is to be submitted by the Athletic HR office representative once approvals are obtained by the Athletic Business office.

Ask technical assistance with transitioning your site to the UGA Central Authentication Service (CAS) or SAML (Gluu) UGA’s federated identity provider.

General Support Request

Research Institutional File Storage (IFS) Service

Student Advising and Guidance Expert (SAGE) Support

Request a vulnerability scan, penetration test, or other security assessment of a system or network.

For issues regarding your application to the Student Managed Investment Fund (SMIF)

CED Social Media request

EITS Contracts & Licensing provides cost effective management of all fiscal aspects of IT contracts and renewals, software licensing, hardware maintenance, and IT related service

Please specify if you are having issues with software or need software installed.

Request software and common application database (e.g. NCBI blast databases) installation and upgrade.

Terry College of Business Office of Special Events is here to ensure that your department plans successful events and programs that seek to educate, foster a sense of community and build relationships.

Background Status, Hiring Proposal Status, Position Status, Posting Status, Personnel Status, Request for Salary Action Status

For PIs to request a change in a storage configuration for the group.

Help with account set up and training, log in problems, creating and editing pages and working with documents and images in AEM and WordPress

TeamDynamix Ticketing Service Licensing

This service is ONLY for requests concerning the TeamDynamix product itself. This includes requests for user updates, forms, or other TeamDynamix-specific help.

Form to record damaged items

Report a UGA telephone incident or repair request to the Telephone Services team.

Request help with a non-urgent classroom or meeting room issue (for urgent support, call Terry OIT at 706-542-6799)

Need assistance updating your information in the Terry Directory?

This form requests the imaging of a new or reissued computer to prepare it for use by a Terry College of Business Faculty of staff member, graduate level student, or student worker.

Request loaner equipment for Terry faculty and staff

Request removal of permissions and access of Terry services when an employee is leaving the college.

Request assistance with general computer, peripheral, or other issues

Request support related to training provided by the GACRC.

The EITS Campus Webhosting Service (Standard Edition, often referred to as a "www account") is a free web hosting service for UGA affiliated departments and student organizations.

UGAMail's built-in calendar allows UGA students, faculty and staff to take full advantage of the new system's increased functionality and accessibility. This form is to request help with the UGAMail calendar.

UGAMail's calendar allows resources like rooms to entered as items that can be reserved. Use this form to request creation of a new calendar resource.

The University of Georgia's email system, UGAMail, is powered by Microsoft's Office 365 Education for email, calendar and task services.

UGAMail uses the latest version of Office 365.

This service is to request assistance from Housing IT staff.

This service is to request changes to Housing and Staff websites.

Service includes removal of all malicious infections and software.

UGA Virtual Lab software requests

Support for Georgia Counts, Extension Trainings, Scholarships, Impact Statements, File Sharing and all other CAES and Extension we applications

The EITS Campus Webhosting Service (Standard Edition, often referred to as a "www account") is a free web hosting service for UGA affiliated departments and student organizations.

CED Website Content Change request

Departmental z-accounts are used to gain administrative access to certain UGA systems and are intended only for system administrators. If you no longer need z-account access for your job duties, please complete this form.

Zoom meeting request

Service includes Zoom based training