How to Log in with a Phone Call

Summary

How to use a phone call for Duo authentication.

Body

Click Phone Call.

Screenshot of list of authentication method options with the "Phone call" option circled.

Duo will call the number you enrolled. Answer the call on your phone and press 1 to approve the login.

A screenshot of the phone call login directing you to answer the phone call and press 1.

If you receive a Duo authentication phone call that you did not initiate, press * to report fraud. You should then reset your MyID password.

Details

Details

Article ID: 173246
Created
Fri 5/29/26 10:09 AM
Modified
Fri 6/5/26 2:17 PM