QuestionPro FAQs

Summary

Frequently asked questions about QuestionPro

Body

Does QuestionPro provide functionality to upload a PDF?

Yes, QuestionPro allows users to upload PDF files through the "Attach/Upload File" question type. 

Why am I seeing an external sender message when I send a survey from QuestionPro?

If you do not verify your UGA email account with QuestionPro, your survey will be sent from qp.com with an external sender message to survey recipients. 

Can I use a Departmental MyID account to log in to QuestionPro?

No. Based on our license agreement with QuestionPro shared accounts may not be used to create or distribute surveys.

What do I do if I receive a http status 400 message upon logging in to QuestionPro? 

Try clearing your all-time cache and cookies history from your browser and try again. 

Details

Details

Article ID: 168745
Created
Mon 9/8/25 12:56 PM
Modified
Wed 12/24/25 11:26 AM