Adobe Creative Cloud FAQs

Summary

Frequently asked questions about Adobe Creative Cloud

Body

Are mobile apps included in the enterprise agreement? 

Yes. A named user account is required to download and access.

Is Adobe Captivate included?

Captivate is not included in the enterprise faculty/staff agreement. Faculty and staff may purchase it through the USG Tech Store.  

I've added someone as a named user but they cannot log in. What should I do? 

Contact Contracts and Licensing at itcla@uga.edu. We will delete the user from the portal. The IT Technical Contact for your department or unit will have to add them back to the portal. 

I've migrated a current user to a new PC and now all programs are running on a seven-day trial. What should I do?  

Contact Contracts and Licensing at itcla@uga.edu. We will delete the user from the portal. The IT Technical Contact for your department or unit will have to add them back to the portal. 

How do I know if my department is part of the Adobe campus agreement? 

Participating Units:

  • Admissions Office
  • Athletic Association
  • Air Force ROTC/Army ROTC
  • Auxiliary Services
  • Botanical Garden
  • Bulldog Print & Design
  • Carl Vinson Institute of Government
  • Center for Teaching & Learning
  • College of Education
  • College of Environmental Design
  • College of Family & Consumer Sciences
  • College of Pharmacy
  • College of Public Health
  • College of Veterinary Medicine
  • Complex Carbohydrate Research Center
  • Division of Academic Enhancement
  • Division of Development & Alumni Relations
  • Enterprise Information Technology Services
  • Environmental Safety Division
  • Equal Opportunity Office - Applicant Clearinghouse
  • Finance and Adminstration
  • Franklin College of Arts & Sciences
  • Georgia Museum of Art
  • Graduate School
  • Grady College of Journalism
  • Griffin Campus - Academic Affairs
  • Honors Program
  • Human Resources
  • Institute of Higher Education
  • Genetics & Genomics
  • Internal Auditing Division
  • Law School
  • Marine Extension
  • Medical Partnership
  • Odum School of Ecology
  • Office of the Dean of Students - Campus Life
  • Office of Institutional Diversity
  • Office of International Education
  • Office of Legal Affairs
  • Office of Online Learning
  • Office of the President
  • Office of the Registrar
  • Office of Research
  • Office of the Senior Vice President for Academic Affairs and Provost
  • Office of Service Learning
  • Office of the Vice President for Instruction
  • Office of the Vice President for Marketing and Communications
  • Office of the Vice President for Public Service & Outreach
  • Office off the Vice President for Students Affairs (Administration Only)
  • Parking Services
  • Recreational Sports
  • Savannah River Ecology Lab
  • School of Public & International Affairs
  • Skidaway Institute for Oceanography
  • Small Business Development Center
  • School of Social Work
  • Southern Regional Extension Forestry
  • Terry College of Business
  • University Architects
  • University Health Center
  • University Housing
  • University Libraries
  • Warnell School of Forestry and Natural Resources

Details

Details

Article ID: 167617
Created
Thu 6/12/25 10:25 AM
Modified
Thu 10/30/25 2:19 PM