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How can we help you?
Title
A short description to explain the nature of a ticket.
MyID
Example: arn56432
How can we assist you?
How can we assist you?
General Support - Computer and Classroom and other Technical Issues.
Accounts - eLC, Kaltura, Qualtrics, Adobe and Zoom.
Purchase Request
Website Support
Event Support
Network Drive Access Request
Network Drive Folder Name or Path
MyID(s) that Need Access
Computer Name
Please Enter your computer name here if you would like us to remote into your computer to perform a task. Instructions to view your PC name can be found here:
https://uga.teamdynamix.com/TDClient/3081/Warne...
Date and Time
(mm/dd/yyyy hh:mm)
Room Number
Speed Type
Budget
Business Use
Returns: Items identified as defective or resulting from a Warnell IT error will be initiated and completed by Warnell IT.
Exchanges: Requests made due to preference changes or replacement by choice will be initiated and completed by the requestor.
URL
I am a Member of
Faculty
Staff
Student
Post-Doctorate
Graduate Student
Undergraduate Student
Other
Please Specify
Type of Request
Update Existing Content
Add New Content
Create New Page
Fix Error/Bug
Design/Layout Change
Other
Section/Category
Academics
Faculty Labs
Faculty/Staff Directory
Faculty/Staff Services
News/Events
Research
Student Services
Other
Priority/Urgency
Edit is Tied to an Event
Edit is Tied to a Campaign
Edit is Tied to an External Deadline
Deadline/Desired Completion Date
Low (Whenever Possible)
Medium (Next 1-2 Weeks)
High (Urgent/Time-Sensitive)
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment (Click the ? for Screenshot Instructions)
Mac screenshot instructions-
https://support.apple.com/en-us/HT201361#:~:tex...
Windows screenshot instructions -
https://support.microsoft.com/en-us/windows/use...
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Other Fields
Your name
Your first name
Your last name
Your email address