School of Social Work Specific Support Request

General requests for support with the School of Social Work Information Technology. Requests will be assigned to the appropriate team for service.

Title

A short description to explain the nature of a ticket.

How can we help you?

General Requests – provide as much information as you can so we can route your request

Classroom/Instructional Assistance – request assistance with classroom A/V and classroom computers

Computer Support – request software and hardware support for computers or peripherals

Website Support – request updates for the SSW website, or report dead links or pages

Application Support – request help with the course evaluations, mentorship, and field placement syst

Personnel Changes – Report new hires, retirements/people leaving the college, and office moves.

Digital Signage Updates – request changes to digital signage around the SSW building

Classroom Location

Please indicate the building and room number of the classroom where you need assistance

Building

Room Number

UGA Control tag or Dell Service Tag

Please enter the control or service number of your device, if known.

URL

Please indicate which website/page you are seeking support with.

Personnel Change

New Hire

Transfer

Retirement

Termination

Transfer Type

Internal to SSW External to SSW

Employee Name

Please provide the first name and last name of the individual who has been hired.

Role

Faculty Staff Graduate TA or RA Other

Employee MyID

Input the MyID , no aliases

Employee Title

Please provide the title for the individual who has been hired

Joining Department

Please specify which department the new hire is joining

Effective Date

Please indicate the date this change is effective

Description

The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.

Attachment

File attachments associated with the ticket.

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Other Fields

Your name

Your email address

Verification Code