How to Enroll Devices in ArchPass, powered by Duo

To log in to an ArchPass-protected system, you will first enter your UGA MyID and password. Click Login. If this is your first time setting up your Archpass, powered by Duo account, you should see a screen that says Welcome to Duo Security. Click Next.

A screenshot of the Duo setup that says "Welcome to Duo Security".

Click Next on the Did you know? security statistic page.

A screenshot of the Duo setup that says "Did you know?".

Click Next on the What can you do? page.

A screenshot of the Duo setup of the "What can you do?".

Select the method of authentication that you want to set up. We highly recommend the Duo Mobile option. If you do not have a smart phone, you will want to select the phone number option. Once you know what option you want to use, move to the section detailing how to set up your specific authentication method.

A screenshot of the Duo setup with 3 setup options: Duo Mobile, Security Key, and Phone Number.

Smartphone enrollment

If you have a smart phone and would like to setup the Duo Mobile app, click the Duo Mobile option on the Select an option screen.

A screenshot of the Duo setup with 3 setup options with Duo Mobile option circled.

After selecting the Duo Mobile option, you will be prompted to enter your phone number. Enter your phone number and select the corresponding country code.

 A screenshot of the Duo setup "Enter your phone number" screen, with a text entry for a phone number, a country code drop-down, and  "Add phone number" button.

You will then be prompted to mark the checkbox to confirm that the phone number is correct. Click Yes, it’s correct to continue.

A screenshot of the Duo setup "Is this correct?" with previous entered phone number listed. There are two options; "Yes it's correct" or "No, I need to change it"

You will then be instructed to download and install the Duo Mobile app. Follow the installation directions for your device. Once you have successfully installed the Duo Mobile app on your device, you will then hit the Next button.

A screenshot of the Duo setup "Download Duo Mobile" screen with instructions to download duo mobile as well as a "Next" button to continue.

You will then move on to the activation page where you will be instructed to open the Duo Mobile App on your phone.

In the app, click Continue on the Welcome screen.

Screenshot of Duo Mobile app welcome screen.

Then click Use a QR code.

Screenshot of Duo Mobile app add account screen with QR code or activation code buttons.

The camera will open, allow camera permission if needed, and then scan the QR barcode.

 

A screenshot of the Duo setup with a QR code and an alternative option of  "Get activation link instead".

After scanning the code in the app, click Save.

 Screenshot of Duo Mobile app to name the added UGA account after activation and save. Screenshot of Duo Mobile app with completed activation and saving of UGA account.

You also have the option to receive an activation link via email instead. Follow the instructions in the email if you choose this option.

A screenshot of the Duo setup with a QR code for setting up the Duo mobile app. There is a link for "Get an activation link instead" which is circled.

If you chose to activate the Duo Mobile app using your email, you will be asked for your email. Type your email and then click Send Email.

A screenshot of the Duo setup app activation with a box for typing in email and "Send Email" button.

Go to the inbox of the email you entered on the device you installed Duo Mobile on. You should see an email titled Duo Mobile Activation. Open the email and click the link. If it asks if you want to open Duo Mobile, hit open or allow.

A screenshot of the Duo activation email in Outlook. The email contains directions and a Duo activation link for activating Duo mobile.

After activating the app, it will take you to a screen that says Added Duo Mobile. Then click Continue.

A screenshot of the Duo setup showing you have successfully activated Duo Mobile and completed adding a smartphone to your account.

You can now add another option for logging in. You can always add another option later. Click Skip for now if you do not want to add any more login options. You are done setting up ArchPass, powered by Duo.

A screenshot of the Duo setup with a prompt asking if you would like to add another option to log in. There is a "Skip for now" link.

 

Basic cellphone enrollment

 

To enroll a basic cellphone, select Phone number.

A screenshot of the Duo setup with 3 setup options with Phone Number option circled.

Select your country code and enter your telephone number. Then click Add phone number.  

A screenshot of the Duo setup "Enter your phone number" screen, with a text entry for a phone number, a country code drop-down, and  "Add phone number" button.

Confirm the phone number is entered correctly, then click Yes, it’s correct.

A screenshot of the Duo setup "Is this correct?" with previous entered phone number listed. There are two options; "Yes it's correct" or "No, I need to change it"

Click Continue to finish the basic cellphone setup with Duo.

A screenshot of the Duo setup showing you have successfully added a cellphone to your account.

You can now add another option for logging in. You can always add another option later. Click Skip for now if you do not want to add any more login options. You are done setting up ArchPass, powered by Duo.

A screenshot of the Duo setup with a prompt asking if you would like to add another option to log in. There is a "Skip for now" link.

Tablet enrollment

 

If you have a tablet and would like to set up the Duo Mobile app, click the Duo Mobile option on the Select an option screen.

A screenshot of the Duo setup with 3 setup options with Duo Mobile option circled.

After selecting the Duo Mobile option, you will be prompted to enter a phone number. Click I have a tablet instead.

A screenshot of the Duo setup "Enter your phone number" screen. The "I have a tablet" link is circled.

You will then be instructed to download and install the Duo Mobile app. Follow the installation directions for your device. Once you have successfully installed the Duo Mobile app on your device, you will then hit the Next button.

A screenshot of the Duo setup "Download Duo Mobile" screen with instructions to download duo mobile as well as a "Next" button to continue.

You will then move on to the activation page where you will be instructed to open the Duo Mobile App on your phone.

In the app, click Continue on the Welcome screen.

 

 

Screenshot of Duo Mobile app welcome screen.

 

Then click Use a QR code.

 

 Screenshot of Duo Mobile app add account screen with QR code or activation code buttons.

The camera will open, allow camera permission if needed, and then scan the QR barcode.

 

A screenshot of the Duo setup with a QR code and an alternative option of  "Get activation link instead".

After scanning the code in the app, click Save.

 Screenshot of Duo Mobile app to name the added UGA account after activation and save. Screenshot of Duo Mobile app with completed activation and saving of UGA account.

You also have the option to receive an activation link via email instead. Follow the instructions in the email if you choose this option.

A screenshot of the Duo setup with a QR code for setting up the Duo mobile app. There is a link for "Get an activation link instead" which is circled.

If you chose to activate the Duo Mobile app using your email, you will be asked for your email. Type your email and then click Send Email.

A screenshot of the Duo setup app activation with a box for typing in email and "Send Email" button.

Go to the inbox of the email you entered on the device you installed Duo Mobile on. You should see an email titled Duo Mobile Activation. Open the email and click the link. If it asks if you want to open Duo Mobile, hit open or allow.

A screenshot of the Duo activation email in Outlook. The email contains directions and a Duo activation link for activating Duo mobile.

After activating the app, it will take you to a screen that says Added Duo Mobile. Then click Continue.

A screenshot of the Duo setup showing you have successfully activated Duo Mobile and completed adding a tablet to your account.

You can now add another option for logging in. You can always add another option later. Click Skip for now if you do not want to add any more login options. You are done setting up ArchPass, powered by Duo.

A screenshot of the Duo setup with a prompt asking if you would like to add another option to log in. There is a "Skip for now" link.

 

Landline phone enrollment

To enroll a landline, select Phone number.

A screenshot of the Duo setup with 3 setup options with Phone Number option circled.

Select your country code and enter your telephone number. Check the This is a landline phone box. Then click Add phone number.  

A screenshot of the Duo setup "Enter your phone number" screen, with a text entry for a phone number, a country code drop-down, and  "Add phone number" button. The "This is a landline phone" checkbox is checked.

If you have an extension, enter that extension number and then click Add extension. Otherwise, click Skip this step.

A screenshot of the Duo setup with an entry for adding an extention to the previously entered phone number. There are two options "Add extention" or "Skip this step"

Confirm the phone number and extension is entered correctly, then click Yes, it’s correct.

A screenshot of the Duo setup "Is this correct?" with previous entered phone number listed. There are two options; "Yes it's correct" or "No, I need to change it"

You will be taken to the Added phone call confirmation screen. Please read the message and then click Continue.

A screenshot of the Duo setup showing you have successfully added a landline phone to your account.

You can now add another option for logging in. You can always add another option later. Click Skip for now if you do not want to add any more login options. You are done setting up ArchPass, powered by Duo.

A screenshot of the Duo setup with a prompt asking if you would like to add another option to log in. There is a "Skip for now" link.